Position Summary:
The Facilities Manager oversees the maintenance, safety, and daily operations of our homes, office buildings, grounds, and building systems. This role ensures our spaces are welcoming, well‑maintained, and aligned with the high‑quality experience we provide to both employees and the individuals we serve. Responsibilities include developing and implementing facilities policies and procedures, managing leases, coordinating preventive and corrective maintenance, partnering with contractors and service providers, supporting facility design and renovation projects, supervising facilities staff, and ensuring compliance with all safety and regulatory standards.
Essential Functions:
- Develops, maintains, and implements facilities policies and procedures for building maintenance, repair, and operations, ensuring compliance with applicable safety and regulatory standards.
- Manages scheduled and corrective maintenance of buildings, grounds, systems, and equipment. Reviews and prioritizes maintenance activities based on urgency, operational impact, and available resources.
- Manages facilities staff, including interviewing, hiring, training, coaching, and performance evaluations, ensuring clear role expectations and accountability for performance objectives.
- Establishes and manages relationships with service providers and contractors, including soliciting bids, overseeing service delivery, ensuring contract compliance, and monitoring expenditures.
- Manages facility design, renovation, and construction projects from planning through completion, including developing project scope, timelines, and budget. Monitors projects to ensure they are completed on time and within budget.
- Conducts regular facility inspections to identify current and potential maintenance needs.
- Maintains accurate records and documentation of inspections, repairs, maintenance schedules, and compliance activities.
Position Competencies:
- Comprehensive knowledge of building maintenance and system operations. Maintains knowledge of relevant safety and regulatory standards.
- Able to utilize space planning and operational controls to optimize facility utilization and coordinate physical moves in response to changing organizational needs.
- Demonstrates strong project management and construction oversight skills to plan, budget, coordinate, and oversee renovations, construction, and facilities improvement projects.
- Able to effectively manage vendor and contractor relationships to ensure quality services and cost control.
- Strong problem-solving and decision-making skills to assess maintenance issues and prioritize competing demands.
- Excellent communication and customer service skills to work effectively with internal and external stakeholders.
- Demonstrates effective leadership and management skills by clearly delegating responsibilities, providing regular performance feedback, building productive teams, developing employee skills and encouraging employee growth and development.
Qualifications:
- Must have bachelor's degree in facilities management or related field, or equivalent combination of education and work experience.
- Must have at least 5 years of progressively responsible experience in facilities management or building maintenance.
- Must have at least 2 years of experience managing staff, vendors, and contractors.
- Certification and experience in HVAC, electrical, and/or plumbing preferred.
Additional Requirements:
- This position travels to Easterseals Midwest offices and residential locations across the state, and will have overnight travel. May be required to travel to other locations on short notice as needed.
- Must have current driver's license and proof of insurance.
- Must complete and maintain all required trainings/certifications.
- Must maintain confidential information in accordance with HIPAA regulations.