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Facilities Manager

Facilities Manager


The BEST Spa in Austin

Viva Day Spa + Med Spa is an award-winning wellness brand that’s redefining the spa and medical spa experience. Women-founded in Austin, TX, Viva has built a reputation as an industry leader, bringing together results-driven medical aesthetics and classic spa services with world-class hospitality. Named Best Spa + Med Spa many years in a row, Viva is also a Top 250 Allergan Aesthetics provider, Top 10 Hydrafacial provider, and the #1 SkinCeuticals Flagship partner in the United States.


Is Seeking Experts Like
YOU

The Facilities Manager is responsible for ensuring the smooth operation, safety, and upkeep of all Viva facilities across Austin locations. This role is critical to maintaining our high standards of cleanliness, functionality, and guest experience. The Facilities Manager will proactively manage maintenance, vendor relationships, preventative care, and facility-related projects while partnering closely with spa management and leadership teams.

Key Responsibilities:
  • Oversee maintenance, repairs, minor remodel projects across locations, minimizing disruption to guests & team
  • Maintain overall building upkeep, including winterization, roof and gutter maintenance
  • Partner with landlords, property managers, and landscaping vendors as needed to support site standards
  • Coordinate equipment logistics, deliveries, and on-site assembly
  • Develop and execute preventative maintenance programs for equipment, fixtures, and building systems
  • Troubleshoot and resolve plumbing, electrical, HVAC, lighting, and general repairs efficiently and cost-effectively
  • Manage and evaluate vendors and contractors (HVAC, plumbing, electrical, cleaning, pest control, etc.)
  • Ensure compliance with safety regulations, health codes, and company standards
  • Conduct inspections and audits, document findings and ensure timely follow-up and resolution
  • Partner with managers and leadership on maintenance priorities and capital improvements
  • Support new openings, renovations, and refresh projects
  • Manage budgets, track expenses, and identify opportunities for cost savings without compromising quality
  • Maintain accurate records of work orders, warranties, contracts and inspections
  • Respond to urgent or after-hours facility issues as required

Minimum Requirements:

Expertise & Expertise

  • 7–10+ years in facilities/maintenance management, ideally in hospitality, wellness, medical, or multi-site environments
  • Strong technical knowledge of plumbing, electrical, HVAC, lighting, and general repair

Skills & Abilities

  • Excellent troubleshooting, problem-solving, and critical thinking
  • Highly organized, detail-obsessed, with strong follow-through and documentation skills
  • Clear, professional communicator; collaborates effectively with internal teams and vendors
  • Self-directed and accountable; manages priorities across multiple locations

Technical & Physical Requirements

  • Proficiency with basic technology tools
  • Ability to safely lift up to 50 pounds and perform physical maintenance tasks
  • Valid driver’s license and reliable transportation between locations
  • Available for after-hours, weekends, or emergency responses

Culture & Values

  • Collaborative, integrity-driven, and aligned with Viva’s commitment to doing the right thing

At the GREATEST PLACE TO WORK

  • Competitive pay + bonus plan
  • Health, Dental and Vision benefit options
  • STD, LTD, Life & AD&D Insurance
  • Tiered PTO Accrual
  • Matching 401k plan
  • Paid Parental Leave
  • Deep discounts on services and retail
  • CEU Allowance after 6 months of Employment
  • Ongoing training; opportunities to grow
  • The most awesome co-workers you can imagine!
  • Location: Austin, TX.
  • Salary: $70,000-$85,000, depending on experience and other relevant qualifications

As we embark on an exciting phase of growth, including expansion into new markets, we’re seeking a Facilities Manager to join our team. This is an opportunity to lead a best-in-class organization, set new standards in the industry, and play a pivotal role in shaping Viva's future.

At Viva, we care deeply about our people, just as we care about our guests. We foster a culture of empowerment, innovation, and collaboration, creating an environment where every team member feels valued and inspired to achieve their full potential.


Why Join Viva Day Spa + Med Spa?

  • Growth & Impact: Be part of a rapidly growing company with room to grow
  • Warm, Authentic Culture: We cultivate a supportive environment where everyone feels valued and inspired. Our culture thrives on positivity, collaboration, and genuine connections, with open communication at its heart. We celebrate successes, nurture growth, and create a welcoming atmosphere that fosters creativity, teamwork, and meaningful relationships with guests and teammates.
  • Competitive Rewards: Earn a competitive salary, enjoy performance-based incentives, and access a benefits package designed to recognize and support your contributions.
  • A Place to Thrive: This isn’t just a job—it’s a chance to be in an industry you love and help shape its future. At Viva, you’ll join a passionate team that’s as dedicated to excellence and hospitality as it is to making a meaningful impact on the wellness world and the communities we serve.

BE HERE NOW.

If spreading love by serving people is what gets you out of bed in the morning, and you value Authenticity, Excellence at Every Touchpoint, Doing the Right Thing, and 360 Degrees of Care, YOU BELONG HERE.

Apply with your resume and a cover letter outlining why you'd be the ideal fit for this position at Viva.

  • Bonus points for completing this sentence in your response:

I do my part to help make the world a better place by_____.

We look forward to hearing from you!

This position is an equal opportunity employer and does not discriminate on the basis of religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, results of genetic testing, or any other legally protected characteristic.

This position requires a background check.

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