Facilities Support Coordinator (Part Time)

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Facilities Coordinator role is a client-facing role based at client's serviced office in Riyadh and is responsible for delivering exceptional customer services by combining front-of-house reception duties with facilities coordination. This position ensures a welcoming, professional environment for all employees and visitors, while supporting the seamless operation and maintenance of the site.

Key Responsibilities:
The employee will be responsible of raising Purchase Requests and process Monthly Invoices.
Coordination between employees requests and the building management, requests such as: consumables, meeting rooms and space bookings, managing access requests, workplace matters and parking issues, supervise to maintain the office in a proper manner.
Coordination between Client's management and the building management, validating invoices, support HSE audits, support security surveys, liaise with different cient teams to arrange services for Saudi Employees.
Tracking and updating various reporting.
Update space occupancy using Client's tools and software.
Engage visitors and employees to ensure they feel warmly welcomed and assisted in a helpful and timely manner
Act as a central point of contact for client and landlord to manage all facilities related tasks in the office
Monitor and maintain the front of house and surroundings to ensure a safe, clean, organized environment that reflects brand standards
Execute the badging process for employees, visitors, and third-party providers
Create work orders for maintenance, safety, and security concerns through the appropriate channels/systems
Partner with facility services and management teams to maintain a safe, comfortable environment and proactively coordinate meetings, events, and daily operations

• Conduct regular facilities inspections and audits to ensure a self, well maintained environment

Manage client facilities service providers on a day-to-day basis
Manage and support facilities projects depending on scope and spend
Raise purchase orders and check invoices for facilities related services
Support meeting and event services, including room bookings, setup, and coordination with catering and AV teams
Liaise with landlord, vendors, contractors, and building management to resolve issues and ensure service delivery
Identify potential risks and escalate as appropriate to ensure no privacy breach, security incident, or disruption to operations

• Perform ad hoc assignments and provide administrative support for seamless and timely delivery of services

Qualifications

Minimum 3 years of previous customer service, hospitality, or facilities-related experience
Experience in SAP (Ariba Sourcing and Ariba Procurement)
Strong interpersonal skills and a passion for hospitality and service excellence
Ability to multi-task, prioritize, and manage shifting daily priorities while ensuring consistent and elevated guest experiences
Working knowledge of Microsoft Office suite (Teams, Excel, PowerPoint, Word, Outlook)
Ability to perform minimal physical activity such as carrying small packages
Flexibility and positive attitude in managing daily operations

Additional Information

May be required to support onboarding, colleague engagement initiatives, and site tours for new hires
Expected to proactively communicate and collaborate with internal teams and external partners
Responsible for maintaining a high standard of personal appearance and professionalism
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.