Facilities Technician

Reports to Facilities Manager

Full-time Hourly Non-Exempt

Background Check with MVR Required

On-site with travel required to and from various properties.

SUMMARY

The Facilities Tech is a key operational role in the upkeep, repair, and functioning of organizational and owner properties. Working directly under the Facilities Manager and in coordination with the Estate Manager, this individual is responsible for overseeing day-to-day maintenance activities and ensuring both interior and exterior spaces of the properties are maintained to the highest standard.

The Facilities Tech will be hands-on with mid to high-level projects and tasks, with a strong understanding of building systems, minor renovations, upkeep and finish repairs and basic maintenance. This role provides limited autonomy to coordinate with and hire pre-approved subcontractors as needed for specialized jobs. The Facilities Tech is an on-the-job problem solver with a wide range of skills and a strong sense of responsibility.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Team and Personal Oversight

• Ensure tasks are completed efficiently, safely, and to standard
• Maintain the highest level of safety, cleanliness, and organization in workspaces
• Uphold organization and family standards of discretion and security at all times
• Report regularly to the Facilities Manager on property conditions and project updates
• Be an example to team members on proper techniques, safety protocols, and tools usage

Property Maintenance and Project Coordination

• Perform skilled maintenance and repairs across both the interior (e.g., drywall, fixtures, plumbing, electrical, appliances, etc.) and exterior (e.g., siding, gates, exterior lighting, decks, walkways, etc.) of the organization buildings and owner property
• Respond promptly to maintenance and repair needs and proactively identify and address potential issues before they escalate
• In the absence of the Facilities Manager, will serve as contact for emergencies, investigating and problem solving in real time, dispatching employees or approved vendors as necessary
• Conduct regular inspections to identify potential repair and maintenance needs
• Ensure all building systems (alarms, irrigation, generators, etc.) are functioning properly
• Ensure clean and organized worksite during and after all maintenance and project activities

Subcontractor Coordination

• Identify when outside expertise is needed and, with pre-approval, contact and schedule subcontractors for electrical, plumbing, roofing, etc. for specialty tasks
• Monitor the quality and timeliness of subcontractor work
• Maintain communication with vendors and Facilities Manager to ensure services are delivered according to expectations

Maintenance Planning and Documentation

• Assist the Facilities Manager in maintaining records of repairs, projects, and inspections
• Help plan and execute small renovation or improvement projects
• Participate in maintaining inventory of tools, supplies, and materials needed for ongoing maintenance

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• 5+ Years in residential property maintenance, construction, or skilled trades
• Strong working knowledge of residential systems; HVAC, electrical, plumbing, carpentry, structural, appliance, etc.
• Certification in any listed system is preferred
• Ability to read and interpret blueprints, technical documents, and manuals
• Proficient with basic maintenance tools and troubleshooting equipment
• Proven experience supervising and/or coordinating work with subcontractors
• Comfortable using basic tools and software for scheduling, reporting, and task tracking
• Must possess a valid drivers license and be able to pass a Motor Vehicle Record (MVR) check. No major violations (DUI/DWI) within the past 7 years. Minor infractions will be reviewed on a case by case basis and do not automatically disqualify a candidate

SPECIAL SKILLS AND COMPETENCIES

To perform the job successfully, an individual should demonstrate the following competencies:

• Language Skills: Ability to read, analyze, and interpret information. Ability to write reports and business correspondence. Ability to effectively present information and respond to questions from owners, coworkers, and vendors. Speaks clearly and confidently in positive or negative situations. Actively participates in meetings. Writes clearly and informatively. Edits work for spelling and grammar. Presents numerical and technical data effectively.
• Interpersonal Skills: Focuses on solving conflict, not blaming. Responds well to inquiries without being defensive. Listens to others without interrupting, to gain understanding and clarification. Keeps emotions under control. Considers new ideas.
• Internal Customer Service: Responds promptly to owner and organization needs. Solicits feedback to improve service. Responds to requests for service and assistance. Meets commitments and works collaboratively.
• Teamwork - Balances team and individual responsibilities. Gives and welcomes feedback respectfully and humbly. Contributes to building a positive team spirit. Supports everyone's efforts to succeed.
• Technical Skill: Assesses own strengths and weaknesses. Pursues training and development opportunities. Strives to continuously build knowledge and skills. Shares expertise with others.
• Computer Skills- Experience in learning new software programs and systems quickly and the ability to assist others in use.
• Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.
• Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Analytical and Problem-Solving Skills: Uses intuition and experience. Ability to think critically to anticipate and solve future issues and concerns. Identifies and resolves problems in a timely manner. Develops alternative solutions. Works well in group problem solving situations. Uses reason even when dealing with emotional topics.
• Cost Consciousness: Works within approved budget. Analyzes and suggests cost saving measures. Conserves organizational resources.
• Diversity and Ethics: Shows respect and sensitivity for cultural differences. Promotes a harassment-free environment. Treats people with respect. Inspires the trust of others. Works with integrity and ethically and upholds organizational values.
• Judgment: Follows policies and procedures. Displays willingness to make decisions. Exhibits sound and accurate judgment. Supports and explains reasoning for decisions. Includes appropriate people in decision-making process.
• Planning, Prioritization and Organizing - Prioritizes and plans work activities. Uses time efficiently. Plans for additional resources and develops realistic action plans.
• Safety and Security: Observes safety and security procedures. Maintains discretion and confidentiality. Follows proper procedure and protocol. Uses equipment, tools, and materials properly including PPE.
• Adaptability: Adapts to changes in the work environment and manages competing demands. Changes approach or method to best fit the situation. Able to deal with frequent changes, delays, or unexpected events.
• Attendance and Punctuality: Is consistently at work and on time. Ensures work responsibilities are covered when absent. Arrives at meetings and appointments on time.
• Dependability and Accountability: Honors their word, takes responsibility for own actions. Holds a personal sense of accountability.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is frequently required to sit, stand, use hands to finger, handle, grip, grasp, push, pull, or feel, talk and listen, and must regularly walk
• The employee may occasionally lift up to 50 lbs. and perform tasks such as climbing ladders, crawling, kneeling, bending, and working outdoors in variable weather conditions
• The ability to operate heavy machinery and operate a vehicle is required
• This position requires regular driving as an essential function of the job
• Specific vision abilities required by this job include: Close vision (clear vision at 20 inches or less); Distance vision (clear vision at 20 feet or more); Color vision (ability to identify and distinguish colors); Depth perception (three-dimensional vision, ability to judge distances and spatial relationships); Ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The hands-on nature of the role may require you to be on-site across one or more properties of varying noise, temperature, and other conditions

Job Type: Full-time

Pay: $35.00 - $38.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Tuition reimbursement
• Vision insurance

Work Location: In person