Facility Manager

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

The Site Lead will oversee comprehensive facility management operations for assigned client sites, ensuring optimal building performance, operational efficiency, and exceptional client service delivery. This role requires strong leadership capabilities to manage on-site teams while maintaining the highest standards of safety, compliance, and cost-effectiveness that align with JLL's commitment to excellence.

Key Responsibilities
Operational Leadership
Lead daily facility operations including HVAC, electrical, plumbing, security systems, and general building maintenance. Coordinate preventive and corrective maintenance programs to maximize asset performance and minimize downtime. Oversee vendor management and contractor relationships to ensure quality service delivery within budget parameters.

Team Management
Supervise and develop on-site facility management staff, including technicians, soft services team, and support teams. Conduct regular performance evaluations, provide coaching and training opportunities, and foster a collaborative work environment that promotes professional growth and operational excellence.

Client Relationship Management

Serve as primary point of contact for client facility needs, maintaining strong relationships through proactive communication and responsive service. Prepare and present regular operational reports, manage client requests, and ensure service level agreements are consistently met or exceeded.

Compliance and Safety

Ensure full compliance with local building codes, safety regulations, environmental standards, and corporate policies. Maintain comprehensive documentation for inspections, certifications, and regulatory requirements. Lead emergency response procedures and coordinate with local authorities when necessary.

Financial Management

Manage site operating budgets, track expenses, and identify cost optimization opportunities. Prepare financial reports, manage purchase orders, and ensure accurate billing processes. Collaborate with finance teams to support budget planning and forecasting activities.

Leadership and Communication Skills

Demonstrated ability to lead and motivate diverse teams in fast-paced environments. Excellent verbal and written communication skills with ability to interact effectively with clients, vendors, and internal stakeholders at all organizational levels. Strong problem-solving and decision-making capabilities.

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.