Facility Secretary

<Overview>
Join our dynamic healthcare team as a Facility Secretary, where your organizational skills and attention to detail will keep our medical facility running smoothly. In this vital role, you will serve as the first point of contact for patients, staff, and visitors, ensuring efficient and seamless communication. Your energetic approach and proactive mindset will contribute to a welcoming environment that prioritizes patient care and operational excellence. This paid position offers an exciting opportunity to develop your office expertise within a fast-paced medical setting.

<Responsibilities>

• Manage front desk operations, including greeting patients, scheduling appointments, and answering phone calls with professionalism and courtesy.
• Verify insurance coverage, perform insurance verification, and assist with billing processes using an EMR (Electronic Medical Records) system.
• Review and update medical records accurately while maintaining compliance with HIPAA regulations and health information management standards.
• Assist with intake procedures by collecting patient information and organizing paperwork and scanning the information into computer software .
• Support medical administrative tasks such as filing, data entry and managing office supplies to ensure an organized clinic environment.
• Coordinate appointment scheduling using medical office management software; handle rescheduling and cancellations efficiently.
• Provide exceptional patient service by forwarding inquiries related to medical billing, Claims, and other questions patients may have to the billing staff or clinical staff while demonstrating excellent phone etiquette and customer service skills.

<Requirements>

• Proven track record of reliability, dependability and punctuality.
• Proven experience in a medical office setting or healthcare environment with familiarity in clinic operations and front desk responsibilities.
• Strong knowledge of EMR systems ; proficiency in Microsoft Office .
• Understanding of medical terminology, ICD coding , CPT coding, HIPAA compliance, and health information management practices.
• Ability to perform detailed documentation review and scanning procedures and ensure accuracy in medical billing and coding processes.
• Follow instructions and office procedures.
• Excellent communication skills.
• Demonstrated clerical experience including filing, data entry, multi-line phone handling, and appointment scheduling.
• Strong computer skills with the ability to navigate various software platforms efficiently.
• High level of professionalism with exceptional organizational skills and attention to detail in a fast-paced environment. Join us as a Facility Secretary where your dedication will directly impact patient satisfaction and operational success! We are committed to fostering a supportive work environment.

Pay: $16.00 per hour

Benefits:

• 401(k) matching
• Paid time off

Work Location: In person