Factory Dispatch Planner

Job Description:

The Dispatch Planner is responsible for the efficient and timely execution of daily, weekly & monthly dispatch plans for finished goods from the factories to distribution centers and customers within the MEA/ Non-MEA region. This role ensures optimal truck/container utilization, adherence to delivery schedules, and effective communication with internal and external stakeholders. The Dispatch Planner plays a crucial role in minimizing logistics costs and maximizing customer satisfaction.

Key Responsibilities:

• Daily Dispatch Planning:
• Develop and execute daily dispatch plans based on production schedules, sales orders, and inventory levels.
• Optimize truck/container loading and routing to maximize efficiency and minimize costs.
• Schedule and coordinate truck/container pickups and deliveries, ensuring adherence to agreed-upon timelines.
• Transportation Management:
• Liaise with transportation providers to secure capacity and ensure timely pick-ups and deliveries.
• Monitor truck/container performance and address any delays or issues promptly.
• Track and document all dispatch activities and maintain accurate records.
• Inventory Management:
• Monitor finished goods inventory levels and ensure sufficient stock availability for dispatch.
• Collaborate with production and warehousing teams to resolve any inventory discrepancies.
• Stakeholder Communication:
• Communicate effectively with internal stakeholders (production, warehousing, sales, customer service) and external stakeholders (transportation providers, customers).
• Provide regular updates on dispatch status and address any inquiries or concerns.
• Proactively alert relevant parties of any potential delays or issues.
• Performance Monitoring & Reporting:
• Track and report on key performance indicators (KPIs) related to dispatch efficiency, on-time delivery, and transportation costs.
• Identify areas for improvement and recommend solutions to optimize dispatch operations.
• Generate reports on daily, weekly, and monthly dispatch activities.
• Compliance & Safety:
• Ensure compliance with all relevant transportation regulations and safety standards.
• Maintain accurate documentation related to transportation and dispatch activities.
• System Utilization:
• Utilize SAP or other relevant systems to manage dispatch planning, transportation, and inventory data.
• Maintain data accuracy and ensure system integrity.

Qualifications & Experience:

• Bachelor's degree.
• 1 to 3 years of experience in dispatch planning, transportation management, or logistics, preferably within the FMCG industry.
• Strong understanding of transportation and logistics principles.
• Proficiency in using SAP or other relevant ERP systems.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to work under pressure and meet tight deadlines.
• Strong analytical and data management skills.
• Knowledge of the MEA region logistics and transportation network is a strong plus.
• Fluency in English is required, fluency in Arabic or other regional languages is a plus.

Competencies:

• Action Oriented
• Drive for Results
• Process Management
• Customer Focus

Skills:

Action Planning, Adaptive Mindset, Costing and Budgeting, Data Collection and Analysis, Data Control, Multi-Project Management, Planning and Organizing, Policy and Procedures, Verbal Communication

Competencies:

Business Insight, Collaborates, Communicates Effectively, Ensures Accountability, Manages Complexity, Plans and Aligns, Tech Savvy