JOB PURPOSE: The Bartender is responsible for delivering exceptional guest service through the
preparation and service of alcoholic and non-alcoholic beverages while maintaining a clean,
safe, and efficient bar environment. This role supports food and beverage operations across
multiple outlets and locations as assigned, based on business needs
Essential duties include, but are not limited to:
Provides guest service support across food and beverage outlets, as assigned based on business needs
Follows, enforces, complies with, and adheres to all Omni rules, policies, procedures, standards, and recipes
Sets up, maintains, and breaks down bar stations, ensuring cleanliness and operational readiness throughout the shift
Greets guests with a pleasant demeanor and delivers professional, courteous, and attentive service
Takes beverage and food orders, answers menu questions, and offers recommendations and daily specials
Prepares cocktails and beverages according to standard recipes and presentation guidelines
Mixes drinks for service staff only when properly entered into the POS system
Maintains familiarity with wine lists, beer selections, spirits, appropriate glassware, and garnishes
Ensures consistency and quality in beverage presentation and execution
Records all transactions accurately in the POS system and adheres to established cash-handling procedures
Presents accurate checks to guests and processes payments in a timely manner
Maintains knowledge of property amenities and other food and beverage outlets
Enforces all applicable liquor liability laws and responsible alcohol service policies
Duties, responsibilities, and work locations may change or be assigned at any time based on business needs.
Associates may be cross trained in multiple functions or outlets to support operational efficiency and professional development
Must be available to work varied schedules, shifts, and locations, including weekends, holidays, overtime, and different outlets as assigned
Qualifications
Minimum of one (1) year bartending experience
Working knowledge of wine, spirits, and beer, including sales and presentation techniques
Ability to communicate clearly and professionally, both verbally and in writing, in English
Ability to accurately and efficiently enter information into the POS system
Strong customer service, service recovery, and problem-solving skills
Ability to remain calm, organized, and professional in a fast-paced environment
Ability to work collaboratively with co-workers and management across departments
Work Environment & Physical Requirements
Ability to move, lift, carry, push, pull, and place objects weighing up to 40 pounds without assistance
Requires frequent standing, walking, bending, reaching, twisting, and continuous use of hands and arms
Must be able to stand and walk for extended periods, including entire shifts
Work may occur in indoor and outdoor environments
Tools & Equipment
POS terminal and printer
Bar tools, glassware, and food and beverage service equipment
Additional Responsibilities
Performs other duties as assigned