Family Resource Specialist

Job Overview
Family Resource Specialist – Part Time, 15-25 hours/week
Greater Philadelphia Region | Remote or Hybrid (Philadelphia Office)

The PEAL Center supports families of children with disabilities by providing information, resources, and training. We believe informed families are powerful partners in helping children learn, grow, and belong. The PEAL Center is hiring a part-time 15-25 hours a week, Family Resource Specialist to join our team. This role is rooted in partnership with families, and first and foremost, we are looking for a parent or caregiver of a child with disabilities and or complex healthcare needs. This position is based in the greater Philadelphia region and can be fully remote or hybrid with time in our Philadelphia office. This role is a great fit for a parent or caregiver looking for flexible, meaningful part-time work.

In this role, we believe lived experience matters. We are also looking for someone who values inclusive education and believes all children should learn, belong, and succeed alongside their peers. The insight and perspective that come from navigating systems as a parent are not just valuable, they are essential. We are looking for someone who can draw on that experience to connect with families, share information in a way that makes sense, as they make decisions for their children.

You will support families of children with disabilities by providing clear, unbiased information about special education, rights, and available options. A big part of this role is helping families make sense of complex systems, think through challenges, and find a path forward that works for them and their child. We are also looking for someone who values strong relationships, communicates clearly, and believes deeply in equitable access to education.

What you will do

• Provide families with accurate, accessible information about special education rights, services, and supports
• Offer practical strategies and problem-solving support to help families navigate challenges
• Share resources, follow up with families, and maintain organized documentation
• Represent PEAL through trainings, workshops, and community outreach
• Stay current on laws, policies, and best practices related to children with disabilities
• Build relationships with schools, community organizations, and partners

What we are looking for

• Knowledge of and experience with special education systems and laws such as IDEA, ESEA, ADA, PA Code 14 and the rights and entitlements they provide.
• Strong communication, listening, and problem-solving skills
• Ability to connect with families in a respectful, strengths-based way
• Understanding of or experience working with diverse communities
• Comfort using technology including Microsoft Office and databases
• Strong organizational skills and attention to detail

Requirements

• High school diploma required, Bachelor’s degree preferred
• At least two years of related experience
• Experience supporting families or working in education, community services, or a related field
• Ability to travel within Pennsylvania as needed
• Valid driver’s license, reliable transportation, and insurance if travel is required
• Required clearances (Act 33, Act 34, FBI) or willingness to obtain them

To apply, send your resume and cover letter to careers@pealcenter.org.

Pay: From $20.00 per hour

Benefits:

• Employee assistance program
• Paid time off

Experience:

• Special Education Law and Systems: 1 year (Preferred)

Location:

• Pennsylvania (Required)

Work Location: Remote