Family Services Trainer

Minimum Qualifications

Customer Experience: It’s Our Business, It’s Our Passion.

The Chesterfield-Colonial Heights Department of Social Services is seeking a Family Services Trainer to lead the development and delivery of high-quality training programs for new and existing staff. This role is essential in ensuring our workforce is equipped with the knowledge, skills, and tools needed to provide exceptional services to families in our community.

What You Do and How You Do It:

The Family Services Trainer plays a critical role in shaping a skilled and engaged workforce by designing, implementing, and evaluating impactful training programs for staff in the Family Services Division. You will manage many aspects of the onboarding process for newly hired, promoted, or transferred employees. In this position, you will identify training needs, develop innovative curricula and materials, and lead dynamic training sessions that drive professional growth and organizational success. You’ll have the opportunity to influence agency-wide initiatives, assess program effectiveness, and set strategic goals for continuous improvement. This role also involves managing resources, ensuring compliance with regulations, and collaborating on new program development to support evolving agency priorities. Additionally, you will be responsible for the development and supervision of interns, providing mentorship and guidance to foster their professional growth. As a key contributor, you will participate in cross-functional meetings, attend industry seminars, and stay ahead of regulatory changes—positioning yourself as a trusted expert and thought leader. This is an excellent opportunity for someone passionate about learning and development to make a measurable impact while advancing their own career in a forward-thinking organization. You may need to perform other work as required.

Here's What You Need:

• Bachelor's degree in social work, sociology, psychology, education, or closely related field; supplemented with work experience and/or training that includes social work, training/teaching, curricula development, supervision, and personal computer operations required; or an equivalent combination of training and experience.

We’re Looking for Ideal Candidates Who Have:

• Excellent organizational, time management, oral/written communication, interpersonal, public relations and supervisory skills preferred.
• Ability to interact with a diverse population and to deliver training to adults based on a variety of learning styles and settings preferred.
• Strong ability to present ideas clearly in both oral and written formats, build effective working relationships, and interact successfully with staff, supervisors, and the public preferred.
• Proficient in assessing training needs, evaluating data, interpreting regulations, and managing multiple priorities independently to organize schedules and coordinate activities effectively preferred.
• Understanding of human needs, social problems, and related policies, principles, and practices to effectively train others on current social service programs preferred.
• Skilled in curriculum development, training methods, and delivery techniques that promote adult learning, including use of audiovisual and computer-based tools preferred.
• Familiarity with departmental policies, procedures, terminology, and applicable laws, regulations, and standards governing training activities preferred.

A Chesterfield County application is also required and must be submitted online by the deadline.

This position is part of an Emergency Shelter Team during times of natural disaster, reporting to shelter duty as required.

Chesterfield County offers an attractive benefits package. As a local Department of Social Services, Chesterfield-Colonial Heights Department of Social Services may offer incentives, approved through the Virginia Department of Social Services, to candidates hired who possess additional relevant training, skills and experience. Those incentives apply to individuals who possess: a Masters or Bachelors Degree in Social Work, Masters in Human Services, LCSW, Child Welfare Stipend participants, completion of COVLC new worker training or are Bilingual (Spanish & ASL).

Did you know that working for a local government provides credit towards the Public Student Loan Forgiveness Program (PSLF)?

Visit careers.chesterfield.gov to view instructions and to complete and submit an application.

Shift

Monday - Friday; 8:30 a.m. - 5:00 p.m.

Work Location

Social Services

Chesterfield County is an Equal Opportunity Employer Committed to Workforce Diversity, Equity, and Inclusion