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Fashion Retail Coordinator

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CHANEL continuously evolves in its search for perfection. In a demanding and constantly changing context, the Fashion Retail Coordinator acts as a major support to the Fashion Retail planning and coordination.
Combining strong organizational skills with a good team spirit and an immaculate attention to detail, he/she is contributing to the results of the Fashion Retail by his/her proper planning, follow up and leadership. Responsible and proactive with strong relationship skills, he/she works closely with the stakeholders and promotes collaboration and achievements of results. The Fashion Retail Coordinator reports to the Fashion Retail Director.
MAIN MISSIONS
  • Producing and maintaining a comprehensive multifunctional calendar for all boutiques
  • Communicating to this calendar to the correct functions
  • Coordinating Project flow in retail boutiques and flagging scheduling issues
  • Organize and support Boutique management’s meeting preparation, scheduling, and follow up
  • Optimize operations of all retail locations to maximize performance by providing back office support to boutiques
  • Coordinate and build presentations related to seminars and meetings and ensure teamwork with other departments’ stakeholders and inputs
KEY COLLABORATORS:
TRAINING:
  • Support the Training teams (Fashion & WFJ) and HR in coordination and scheduling of training across all boutiques
  • Ensuring the quarterly training calendar is properly reviewed and confirmed at time of launch
OPERATIONS:
  • Support the Operations team in coordination and scheduling of operations messages across all boutiques
HR:
  • Coordinate necessary induction meetings with newcomers
  • Coordinate and plan HR trainings into the retail calendar and liaise with boutique admin for floor coverage
  • Support in building onboarding programs for newcomers
BOUTIQUE ADMINISTRATORS:
  • Visit regularly and coordinate with Boutique Admins to align on processes/ calendars
VM:
  • Support the Visuals Merchandiser team in coordination and scheduling of windows and animations implementation across all boutiques
MARKETING:
  • Ensure a strong synergy and constant communication between the Marketing calendar and the retail calendar
FASHION RETAIL MANAGER:
  • Support Fashion Retail Manager in coordination across the retail network
PLANNING:
  • Organization of internal Retail staff engagement (Fashion Days, Retail meetings etc)
  • Organization of boutique team-building events, ensuring adherence to budget and negotiating packages across boutiques
  • Coordinate and align boutiques on team treats and celebrations (birthdays, job anniversaries…)
  • Daily requests and contact person for general administrative inquiries of the boutiques
  • Proper execution of central reports related to area of responsibility
PROJECTS CO-ORDINATION:
  • Accompany the Implementation of new projects developed locally or internationally (CSR, Retail Projects, etc.)
  • Plan and coordinate new projects’ implementation
  • Provide regular feedback and reports on new projects to the Retail Manager / Head Office
  • Coordination of visa process for staff attending the training (passport collection, document request, letter checking, embassy appointment booking, follow up)
  • Ad hoc project work within the retail community scope
  • Coordination of Uniform ordering and launch / distribution / collection for recycling
To be Ambassador of the brand:
  • From internal bodies via contribution to projects and in sharing the CHANEL vision with the team
  • With external bodies in the luxury, retail and fashion sectors as well as with key individuals in Mall Management
  • Uses Chanel Brand Image as a filter in decision making

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