F&B Department Manager

Manage all operations related to the restaurant's function, including participating in opening and closing procedures, overseeing maintenance checks, managing shifts, and coordinating with the purchasing department.

Monitor the food preparation and presentation process to ensure high-quality items conform to the brand's food specifications and standards.

Ensure the effective implementation of service standards and operational procedures as per the brand's set guidelines, in addition to health and safety regulations.

Handle customer complaints appropriately, ensuring continuous client satisfaction.

Manage stock effectively to meet performance objectives by controlling inventory, overseeing order placement, and coordinating promotional activities to maximize sales and minimize loss.

Develop the annual or seasonal business plan and budgets to achieve sales targets, taking full ownership and accountability over the P&L account to ensure profit maximization.

LANGUAGE & TECHNICAL SKILLS

Language Proficiency

Fluency in English.

Technical Skills

Proficiency in MS Office.

Specific Skills

Strong knowledge and understanding of shop operating procedures.

Strong product knowledge across all departments.