F&B Market Cashier (AM)

ESSENTIAL DUTIES

• Check Deli for proper cleanliness and set up upon arrival.
• Obtain and assume responsibility for your bank. Handle cash transactions accurately , quickly , carefully and responsibly ( approximately one minute per transaction
• Control guest checks to prevent loss, theft or mishandling. Follow property procedures with regard to check issuance and control
• Check Micros machines to make sure they are set to the proper menu
• Keep all tables and chairs out side Deli clean and presentable at all times
• Keep front entrance of Deli clean and presentable at all times
• Provide hotel and guest with proper documentation of all food and beverages transactions to maximize revenues and minimize overages and shortages
• Report any problems that may occur with service or a guest complaint to management
• Have complete knowledge of daily hotel events and hours of operation
• Collect payment from guest. Accurately and efficiently count and give change to guest. Ensure correct amount of cash is given on money transactions
• Maintain good telephone techniques
• Have complete knowledge of micros system
• Accurately and efficiently fill out reports, vouchers, forms, etc, to document daily transactions and provide accounting with necessary shift information. Follow hotel/accounting procedures in reconciling shift deposit
• Maintain a clean and appealing facility in compliance with health code and safety standards
• Prepare for the next shift by restocking adequate items in each shelf. Supply of single paper roll, pens, staples, etc. at cashier station

• Assist in taking Deli Cook orders when necessary
• Be well versed in knowledge of micros system
• Be familiar with hotel facilities and their location and hours of operation or where direct guest to find this information. Know directions to get to hotel
• Provide positive, professional guest contact. Answer guest’s questions and solve guest’s problems and complaints promptly. Make guest feel welcomed
• Ensure all bakery and dairy items are fresh and not out of date
• Assure that sufficient supplies of necessary service are available to maintain adequate stock ( coffee cups , lids , napkins , sugar , etc )
• Ensure that proper communications take place between room service personnel and kitchen Deli Attendant