FBS Solution Engineer

Our Client is one of the United States’ largest insurers, providing a wide range of insurance and financial services products with gross written premiums well over US$25 Billion (P&C). They proudly serve more than 10 million U.S. households with more than 19 million individual policies across all 50 states through the efforts of over 48,000 exclusive and independent agents and nearly 18,500 employees. Finally, our Client is part of one of the largest Insurance Groups in the world.

Job Summary:

This position collaborates with business stakeholders and technical teams to deliver technical solutions that support complex business initiatives. The role acts as a knowledgeable resource to provide system-level views of technology and devise technical solutions aligned with business objectives. It focuses on enhancing solution design, optimizing development processes, and effectively implementing CI/CD pipelines to deliver impactful solutions that meet business needs. The position ensures technology delivery is successful within lines of business and across the enterprise. It performs work independently while receiving limited guidance or direction.

Essential Job Functions:

Engages with cross-functional business stakeholders and technical teams to understand and address complex initiatives within a business unit or at the enterprise level. Participate in discussions to gather requirements, develop solutions, validate technology assumptions, and evaluate implementation alternatives. Influences solution strategies by leveraging in-depth business knowledge and practical experience in solution engineering.

Leads multiple technical projects simultaneously by prioritizing and coordinating solution engineering efforts across teams and initiatives. Uses established performance metrics to measure effectiveness and make necessary adjustments. Manages non-functional requirements and ensures compliance with industry standards throughout the solution development and delivery process.

Acts as a servant leader for the solution by ensuring Agile Release Trains operate effectively. Identifies and resolves constraints across the development and delivery process while collaborating with Release Train Engineers to coordinate delivery. Provides a systems view of the development lifecycle to guide technology delivery and align architecture with business objectives. Serve solutions with one or more Agile Release Trains or business units.

Develops and refines technical designs to meet business requirements for complex solutions while ensuring scalability and performance. Collaborates with developers and Agile Release Trains to align solutions with enterprise architecture. Works with DevOps teams to implement and maintain CI/CD pipelines that streamline deployment and integrate new features. Engages with quality assurance teams to validate that technical solutions meet performance and reliability standards.

Supports development and delivery of complex solutions by ensuring technical implementations align with product roadmaps and overarching business strategies. Monitors progress, resolves issues affecting delivery timelines, and contributes to technical problem-solving efforts during development and deployment phases. Collaborates with business stakeholders and technical teams to address challenges and optimize solutions.

Maintains technical documentation for solutions to facilitate knowledge sharing and makes updates as architecture or functionality changes. Engages in continuous learning to stay current with trends and technologies in solution engineering. Applies learning to enhance own skills and impact on the quality of work produced. Shares best practices in solution engineering across business units and the enterprise to promote peer learning. Supports pioneering of design and development practices to promote innovation and improvement across solutions. Performs other duties as assigned.

Requirements

• High School Diploma or equivalent required.
• Bachelor’s degree is preferred in computer science, engineering, or similar fields.
• Minimum 10 years of experience required in solution engineering, software development, systems architecture, or related.
• Minimum 5 years in PEGA.
• Experience with multiple technologies or products such as Guidewire, in addition to Pega, is a plus.
• Experience with Agile methodologies and working in Agile teams preferred.
• Experience in the insurance industry preferred.

Special Skill Requirements:

• Demonstrates advanced knowledge of system design and engineering principles across various platforms and technologies.
• Experienced in designing and implementing digital solutions for large-scale programs.
• Skilled in designing scalable system level patterns and applying data modeling best practices.
• Proficient in integrating enterprise applications using modern integration frameworks and protocols.
• Strong understanding of integration principles and patterns.
• Solid grasp of UI/UX design principles to deliver intuitive and user-friendly interfaces.
• Should be able to give custom solutions when absolutely necessary.
• Proficient in designing and implementing complex workflows, UI frameworks, and case management solutions using low-code platforms. Skilled in advanced integration techniques, performance tuning, debugging, and DevOps processes across enterprise applications. Experienced in security, authentication, automated testing, version upgrades, managing scalable data models and background processing.
• Experienced in collaborating with business stakeholders to gather requirements and ensure solutions align with business objectives.
• Provides technical leadership and mentorship to development teams, guiding solution design, implementation, and adherence to best practices and standards.

Additional Qualifications:

• Strong verbal communication and listening skills. Able to clearly communicate technical information to non-technical audiences.
• Demonstrated written communication skills.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate and influence business partners, stakeholders, architects, and developers
• Demonstrated problem solving skills. Able to troubleshoot and resolve complex technical issues.
• Implement proof of concepts independently.
• Possesses flexibility to work in a fast paced, dynamic environment.
• Ability to simultaneously handle multiple priorities.
• Exceptional ability to provide technical leadership, mentorship, and direction to technical teams.
• Possesses strong technical aptitude. Proficiency in Microsoft Office suite. In-depth knowledge of software architecture principles and design patterns. Strong proficiency in one or more phases of the software development lifecycle. In-depth knowledge of multiple systems and their key components. Working knowledge of CI/CD pipelines and version control systems. Familiarity with cloud platforms such as PEGA Cloud, AWS, Azure, etc.

Benefits

Competitive compensation and benefits package:

• Competitive salary and performance-based bonuses
• Comprehensive benefits package
• Career development and training opportunities
• Flexible work arrangements (remote and/or office-based)
• Dynamic and inclusive work culture within a globally renowned group
• Private Health Insurance
• Pension Plan
• Paid Time Off
• Training & Development

Note: Benefits differ based on employee level.

About Capgemini

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group €22.5 billion in revenues in 2023.

https://www.capgemini.com/us-en/about-us/who-we-are/