Female Arabic Receptionist

About the Role

We are seeking a polished, welcoming, and highly organized Female Arabic Receptionist to be the face of our premium aesthetic medical centre. As the first point of contact for our patients, you will play a crucial role in delivering a luxury, VIP customer service experience, managing front-desk operations, and ensuring a seamless flow of patient appointments.

STRICT DEALBREAKERS: Please read carefully before applying. Your application WILL NOT be considered if you do not meet all three of the following criteria:

• Aesthetics Experience: You must have prior experience working as a receptionist strictly within an Aesthetic Medical Centre, Cosmetic Clinic, or Dermatology center.
• UAE Experience: You must have a minimum of 1 year of verifiable receptionist experience within the UAE.
• Dubai Resident: You must currently live in Dubai.

Key Responsibilities

• Patient Welcoming: Greet patients and guests with a warm, professional, and upscale demeanor as they enter the clinic.
• Appointment Management: Handle incoming phone calls, WhatsApp inquiries, and emails to schedule, confirm, and reschedule patient appointments accurately.
• Front-Desk Operations: Manage patient check-ins and check-outs, open medical files, and coordinate smoothly with doctors, nurses, and therapists regarding daily schedules.
• Billing & Invoicing: Process payments (cash, credit cards) accurately, issue invoices, and manage the daily cash register closing.
• Clinic Presentation: Ensure the reception and waiting areas are continuously immaculate, pristine, and aligned with luxury clinic standards.

Requirements & Qualifications

• Gender/Language: Female Arabic speaker with fluent English (spoken and written) to effectively communicate with our diverse patient base.
• Industry Experience (Dealbreaker): Proven working background in a dedicated Aesthetic or Cosmetic Clinic. Familiarity with aesthetic treatments and medical clinic workflows is required.
• UAE Experience (Dealbreaker): Minimum 1+ years of face-to-face customer service or receptionist experience in the UAE.
• Location (Dealbreaker): Current resident of Dubai.
• Skills: Excellent communication, multitasking, and telephone etiquette. Highly presentable with a polished, professional appearance suitable for the beauty and aesthetics industry.
• Tech-Savvy: Proficient in using clinic management/CRM software and MS Office.

Job Type: Full-time

Pay: AED3,000.00 - AED4,000.00 per month

Application Question(s):

• Is you UAE resident visa on your own or family or free lance?

Education:

• Bachelor's (Required)

Experience:

• AESTHETIC AND COSMETIC: 1 year (Required)

Language:

• English (Required)
• Arabic (Required)

Location:

• Dubai (Required)

Work Location: In person