Female Customer Service Representative

Overview:
we are hiring a female Customer Service Representative for our Rawalpindi WallPaper Factor Outlet. The role involves being the first point of contact for walk-in customers, guiding them through product selection, managing transactions, and building long-term client relationships.

Key Responsibilities:

• Greet and assist customers with product knowledge and recommendations
• Understand customer needs and suggest suitable wallpaper designs
• Process sales transactions and billing accurately
• Maintain showroom cleanliness, organization, and visual appeal
• Conduct follow-ups to ensure customer satisfaction and encourage repeat business

Requirements:

• Minimum qualification: Intermediate
• customer service experience
• Strong communication skills in Urdu (English is an advantage)
• Pleasant personality, professional appearance, and customer-friendly attitude
• Ability to work long hours with commitment
• Confident in handling customers independently

What We Offer:

• Competitive salary (based on experience)
• Sales incentives and performance bonuses
• Commission ranging from PKR 1,000 to 100,000+ based on performance
• Supportive and professional work environment
• Career growth opportunities

Job Type: Full-time

Pay: Rs25,000.00 - Rs35,000.00 per month

Work Location: In person