Female Customer Services Representative

Excellent communication skills in English.

Ability to formulate & prioritize the tasks.

Answering inbound calls of customers who are calling to enquire for services/products.

Constantly updating self on product/services knowledge.

Communicating with the customers in a polite and helpful manner over the phone.

Coordination with the field team to schedule pickup/delivery.

Have a sound knowledge of google map in searching area's.

Booking appointments using WhatsApp/calling & updating customer database.

Managing COD & online payment.

The patience and ability to engage customers in conversation. Good sales ability.

Working knowledge of relevant computer software.

Excellent interpersonal and problem solving skills

The ability to handle rejection and stress in soliciting customers.

Previous experience in delivery company or in call center is preferable.

Job Type: Full-time
Duty Hours: 12 Hours

Job Types: Full-time, Fresher

Pay: Rs30,000.00 - Rs100,000.00 per month

Education:

• Intermediate (Preferred)

Experience:

• call center or customer services: 1 year (Required)