FEMALE Receptionist

RECEPTIONIST

• Provide guidance to clients on the procedures at the spa
• Answer telephone calls and provide accurate information to clients
• Keep the reception area clean and conducive for clients as they wait for their turn to be attended too
• Introduce new beauty products to clients and educate them on their uses and benefits
• Keep clients updated on currently available promotions and discounts in services offered in the Spa
• Process payments from clients for services ordered from the spa
• Keep register of long and existing clients for them to enjoy benefits given to loyal customers
• Give appointments to clients on specific days
• Open and close the spa at the appropriate time
• Ensure that the front desk is clean and organized for free movement
• Assist in getting client feedback on level of services delivered in order to improve on service delivery
• Inform staff members of appointments that have been canceled by clients, and also alert staff members of the arrival of clients who come without prior appointments
• Assist in developing promotional events, which focus on increasing the clientele of the spa
• Manage the visitor register to keep record of people who visit the spa on a daily basis
• Receive customer complaints and feedback and direct them to appropriate offices for resolution.

MARKETING

• Develop and execute comprehensive marketing plans to boost spa visibility and sales.
• Conduct market research to identify trends, customer preferences, and competitive landscape.
• Create engaging content for various marketing channels, including social media, email, and the spa website.
• Collaborate with the spa management team to design and promote special packages and events.
• Monitor and analyze marketing campaign performance and adjust strategies accordingly.
• Manage the spa's online presence, including social media accounts and review platforms.
• Coordinate with external vendors for advertising and promotional materials.
• Oversee the marketing budget and ensure effective allocation of resources.

Job Type: Full-time

Pay: From QAR2,700.00 per month

Application Question(s):

• Expected Salary?
• When are you available to join?

Experience:

• 2year: 1 year (Required)
• 3years: 1 year (Required)

Language:

• English (Required)