Female Receptionist

Job Summary:

We are looking for a friendly, organized, and professional Salon Receptionist to be the face of our salon. The ideal candidate will greet clients, manage appointments, handle phone and WhatsApp inquiries, process payments, and ensure a smooth customer experience from entry to exit.

Key Responsibilities:

• Greet clients warmly and create a welcoming atmosphere.
• Manage the booking system (walk-ins, phone calls, WhatsApp, and online platforms like Fresha/Booksy).
• Confirm and follow up on appointments and cancellations.
• Answer phone calls, messages, and social media inquiries promptly.
• Maintain a clean and organized front desk area.
• Process payments via cash, card, or mobile platforms.
• Upsell salon services and packages when appropriate.
• Maintain client records and preferences in the system.
• Coordinate with hairdressers, technicians, and therapists for smooth scheduling.
• Monitor and order front desk supplies when needed.
• Handle client complaints or concerns professionally and efficiently.

• Qualifications:
• at least 2 years' experience as a receptionist or customer service role (preferably in a salon or spa).
• Excellent communication and interpersonal skills.
• Proficient in MS Office, booking software (e.g., Fresha, and WhatsApp Business.
• Well-groomed, polite, and professional demeanor.
• Strong multitasking and organizational skills.
• Fluency in English; other languages Arabic are a plus.

Job Type: Full-time

Pay: From AED3,000.00 per month