Job Description:
As a Co Gym And Women's Gym Receptionist, you will play a pivotal role in ensuring the gym operates smoothly and all clients feel welcome and supported. You will handle front desk responsibilities, provide exceptional customer service, and create a positive atmosphere for our members.
Key Responsibilities:
- Welcome and Greet Members: Greet members and visitors with a friendly and professional attitude, ensuring they feel comfortable and valued.
- Manage Member Check-In: Efficiently handle member check-ins and guest registration using our gym management system.
- Answer Inquiries: Respond to telephone, email, and in-person inquiries about gym services, memberships, schedules, and promotions in a timely manner.
- Process Memberships: Assist members with new sign-ups, renewals, cancellations, and general account questions.
- Scheduling and Appointments: Book and confirm appointments for classes, personal training, and other services.
- Sales Support: Promote gym memberships, merchandise, and special promotions to members and guests.
- Maintain Cleanliness: Ensure the reception and lobby areas are clean, organized, and presentable.
- Support Events and Programs: Assist with organizing and promoting gym events, programs, and community initiatives.
- Manage Member Complaints: Address and escalate any member concerns or issues in a professional manner.
Qualifications:
- High school diploma or equivalent
- Previous experience as a receptionist or in customer service, preferably in a fitness or wellness setting.
- Strong interpersonal and communication skills.
- Ability to multitask and work efficiently in a fast-paced environment.
- Proficiency in using computer systems and gym management software is a plus.
- Passion for health, fitness, and customer service.
Working Hours:
morning 7 am - 3:30 pm . Evening 2:30 pm - 11 pm
Benefits:
- Competitive salary
- Gym membership
To Apply:
Please send your resume and a brief cover letter detailing your interest in this position to
Career@platinumfitnesspk.com
Location: 3rd, 4th Floor Platinum Fitness at Emerald Tower Do Talwar Clifton
0336 8299220
Job Type: Full-time
Experience:
- receptionist: 1 year (Preferred)
Job Type: Full-time
Pay: Rs40,000.00 - Rs50,000.00 per month
Work Location: In person