Female Receptionist/ Supervisor Beauty Salon

Your Responsibilities:

Client Experience & Front Desk

• Greet every client with warmth and professionalism, ensuring a seamless check-in and check-out experience
• Manage bookings, reschedules, cancellations via Fresha and ClassPass
• Handle all client communication via WhatsApp, Instagram DMs, phone calls, and emails
• Process all payment types accurately (cash, card, ClassPass, vouchers)
• Keep the reception area clean, stocked, and welcoming at all times

Sales, Upselling & Targets

• Actively upsell additional services or packages during booking and in-salon conversations
• Promote and sell retail products with confidence
• Meet and exceed monthly sales targets – both services and retail
• Earn retail commission based on performance
• Keep track of daily sales, upsells, and targets using provided templates

Social Media & Branding Support

• Support the salon’s Instagram presence by posting daily stories, behind-the-scenes content, and service updates
• Capture and organize UGC (before/after photos, testimonials, stylist work)
• Coordinate with the owner for promotions, shout-outs, and campaign execution
• Help keep online presence aligned with Lish's brand identity

Salon Operations & Supervision

• Monitor service flow and technician timing to avoid client wait times
• Assist in scheduling staff and tracking shift coverage
• Handle basic inventory duties – stock counts, order follow-ups, display updates
• Communicate client issues, feedback, and operational concerns to the salon owner promptly

What We’re Looking For:

• Minimum 2 years experience in a similar role within a salon in Dubai
• Hands-on experience with Fresha; ClassPass knowledge is a big plus
• Friendly, professional, and solution-oriented personality
• Strong English skills (spoken and written)
• Social media confidence – especially using Instagram Stories and Reels
• Ability to multitask and stay organized in a busy environment
• Basic reporting/admin skills (Excel, Google Sheets, etc.)

Job Types: Full-time, Permanent, Contract
Contract length: 12 months

Pay: AED4,000.00 - AED6,000.00 per month

Application Question(s):

• Can you use Fresha and/or classpass ?
• Do you have salon experience in the UAE?
• Are you comfortable posting on Instagram Stories and promoting services?
• Can you join immediately?