Front Desk Executive / Insurance Coordinator ( HealthCare)

Key Responsibilities:

Insurance Cordinationg, Front Desk , Patient Handling:

- Greet and assist patients in a professional and friendly manner.

- Schedule appointments and manage the clinic calendar.

- Maintain accurate patient records and update information in the system.

- Answer calls, respond to inquiries, and guide patients through procedures.

- Ensure patient check-in and check-out processes are smooth and efficient.

Insurance Coordination:

- Verify insurance eligibility and coverage before appointments.

- Take approvals of patients.

- Submit pre-approval requests and follow up for timely responses.

- Explain insurance coverage, approvals, and exclusions to patients.

- Coordinate with insurance companies via email/phone & our submission/resubmission team.

- Maintain up-to-date knowledge of insurance policies, procedures, and changes.

Administrative Support:

- Maintain confidentiality of patient and insurance data.

- Coordinate with doctors, nurses, and the billing department.

- Ensure compliance with clinic policies and insurance regulations

- Assist in daily reporting and documentation related to insurance and front desk operations.
Speaking Hindi is a Plus

Job Type: Full-time

Application Question(s):

• How many years of experience in the health care Industry?
• How many years of Insurance coordinator experience?

Experience:

• receptionist : 1 year (Required)

Language:

• English (Required)