Female Staff Immigration Receptionist for inbound Calls

We are hiring a confident and well-spoken female staff member to handle inbound calls for our immigration consultancy. The candidate will be responsible for guiding clients and converting inquiries into successful cases.

Key Responsibilities:

• Handle incoming calls from clients interested in immigration (Canada, UK, USA, etc.)
• Provide complete information about visa processes, requirements, and services
• Maintain a professional and friendly tone with all clients
• Record client details and maintain proper follow-ups
• Coordinate with internal team for application processing
• Convert inquiries into potential clients (sales conversion)

Workload & Daily Tasks:

• Respond to WhatsApp and social media inquiries if needed
• Maintain daily call and client records
• Follow up with interested clients regularly

✅ Requirements:

• Female candidate (preferred for front desk / call handling role)
• Good communication skills (Urdu & basic English)
• Basic computer knowledge (MS Word, WhatsApp, CRM)
• Confident, polite, and target-oriented
• Experience in call center or immigration is a plus

Job Type: Full-time

Pay: Rs30,000.00 per month

Work Location: In person