Female Tele Marketing Executive

• Make outbound calls to existing customers to remind them of service appointments, follow-ups, or feedback collection.
• Answer incoming calls from customers regarding service-related inquiries, complaints, or assistance.
• Provide detailed information about service offerings, costs, and processes.
• Book and confirm service appointments for customers.
• Coordinate with the service team to ensure smooth scheduling and avoid overlaps.
• Follow up with customers post-service to collect feedback and ensure satisfaction.
• Address unresolved issues by escalating them to the appropriate departments.
• Strong communication and interpersonal skills.
• Polite and customer-focused attitude.
• Proficiency in local languages and English/Hindi (depending on the region).
• Basic computer knowledge for data entry and CRM software usage.
• Ability to handle high call volumes and multitask effectively.

Job Type: Full-time

Pay: ₹10,000.00 - ₹30,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Provident Fund

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• total work: 1 year (Preferred)

Language:

• Malayalam (Required)
• English (Preferred)

Work Location: In person