F&I Coordinator

Job Summary

The F&I Coordinator supports the Finance & Insurance Department by preparing documentation, coordinating customer finance applications, ensuring compliance with UAE automotive and banking regulations, and delivering a smooth and professional experience for every customer. This role requires strong communication skills, attention to detail, and the ability to work closely with sales, finance partners, and customers.

Key ResponsibilitiesFinance & Insurance Support

• Assist the F&I Manager in processing finance applications and liaising with banks/finance companies.
• Prepare and verify all F&I documentation, ensuring accuracy and compliance.
• Coordinate insurance quotations, policy issuance, and renewals with approved insurers.
• Ensure all required customer documents (ID, Emirates ID, driving license, salary certificate, etc.) are collected and accurate.
• Track loan approvals, pending documents, and follow up with banks/customers when needed.

Customer Service

• Guide customers through the finance and insurance process in a professional and transparent manner.
• Answer customer queries regarding loan options, interest rates, insurance packages, and add-on products.
• Support the delivery process by ensuring all F&I documents are completed prior to vehicle handover.

Qualifications & Skills

• Bachelor’s degree in Business Administration, Finance, or related field (preferred).
• Minimum 1–2 years of experience in automotive finance/insurance or similar administrative roles.
• Knowledge of UAE banking and auto finance processes is an advantage.
• Strong communication and customer service skills.
• Excellent organizational skills with attention to detail.
• Proficiency in MS Office and dealership management systems (DMS).
• Ability to work in a fast-paced, target-driven environment.

Benefits

• Competitive salary + incentives
• Medical insurance
• Annual leave and UAE labour law benefits
• Career development opportunities within the dealership

Ready to take the next step? Send your CV to careers@hicar.ae

Job Type: Full-time