Field Engineer

We’re Hiring! - Field Engineer

Location: DHA Phase 3, Lahore

Experience: 2 to 3 years

Department: Field Engineering Department

About Us

Byonyks Pvt. Ltd. is a medical devices company developing and supporting Automated Peritoneal Dialysis (APD) systems for patients and healthcare providers. The Field Engineering team plays a critical role in ensuring safe, reliable, and effective operation of APD cyclers in hospitals, clinics, and patient homes.

Key Responsibilities

• Provide field and office-level technical support for APD cyclers deployed at hospitals and patient homes.
• Deliver APD cycler services to patients in coordination with nursing staff and medical teams.
• Assist the Lead Field Engineering in troubleshooting machines at the office, hospitals, and patient locations.
• Perform machine test runs and extract operational data to support root cause analysis.
• Conduct detailed root cause analysis of issues related to:

– Electro-mechanical components
– Electrical power setup
– Software functionality
– Dialysate sets and disposable components
– Weight scale platform
– Display and control modules

• Prepare and update user guides and troubleshooting documentation for APD machines.
• Perform functional testing and validation of machines prior to deployment or redeployment.
• Conduct physical and visual inspections (internal and external) of APD cyclers and compile Quality Control (QC) reports for each unit released from the factory or advanced to the doctor’s pool.
• Maintain and upgrade APD cyclers according to approved protocols and configurations.
• Assist engineers in troubleshooting and evaluation of disposable sets.
• Support R&D activities and technical tasks assigned by the Lead System Engineer.
• Guide patients and attendants during visits regarding device operation and basic handling (as per approved instructions).

Requirements

• Bachelor’s degree in Electrical, Mechanical or Mechatronics Engineering or a related engineering discipline.
• 2–3 years of relevant experience in field engineering, medical devices, or electro-mechanical systems.
• Strong analytical, troubleshooting, and problem-solving skills.
• Ability to perform structured root cause analysis using test data and observations.
• Basic understanding of electro-mechanical systems and electrical components.
• Good interpersonal and communication skills for interaction with patients, doctors, and internal teams.
• Willingness to work in both field and office environments.

Preferred

• Experience or familiarity with APD / PD (Peritoneal Dialysis) systems.
• Basic knowledge of SolidWorks or similar engineering design tools.
• Experience in quality inspections, testing, or service documentation.
• Exposure to medical device service protocols and safety practices.

Why Join Us?

• Work directly on life-supporting dialysis technologies
• Gain hands-on experience in APD system servicing and troubleshooting
• Participate in R&D support and product improvement activities
• Work in a collaborative, professional, and patient-focused environment

Job Type: Full-time

Education:
Bachelor’s in Engineering (Electrical, Mechanical or Mechatronics) – Required

Location:
Lahore (Required)

Work Location:
In person

Job Type: Full-time

Pay: Rs100,000.00 - Rs150,000.00 per month

Education:

• Bachelor's (Required)

Location:

• Lahore (Required)

Work Location: In person