The Field HR is responsible for driving all HR-related activities across retail stores in the assigned region. This role ensures smooth store-level HR operations, manpower availability, compliance, employee engagement, and performance management. The role requires frequent travel, strong people skills, and an ability to handle dynamic on-ground situations.
Key Responsibilities
1. Talent Acquisition & Onboarding
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Ensure timely hiring of frontline staff (Sales Associates)
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Conduct interviews and manage store-level manpower planning.
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Drive smooth onboarding and induction for all new joiners.
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Track joining documentation, ID creation, and HRMS updates.
2. Attendance, Payroll & Store HR Operations
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Monitor daily attendance, leave records, and shift adherence.
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Validate monthly attendance and coordinate with payroll team.
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Ensure compliance with minimum wages, overtime policy, and statutory norms.
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Handle employee queries related to salaries, shift schedules, and policies.
3. Employee Engagement & Welfare
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Conduct regular store visits to interact with employees and understand concerns.
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Execute engagement activities, recognition programs, and retention initiatives.
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Act as the first point of contact for employees regarding grievances.
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Maintain a positive work environment and reduce attrition.
4. Compliance & Discipline
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Ensure all stores follow company policies, grooming standards, and conduct norms.
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Handle disciplinary issues: absenteeism, misconduct, and policy violations.
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Ensure timely execution of warning letters, show cause notices, and terminations as required.
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Ensure statutory compliance (PF/ESI/PT) and documentation is up-to-date.
5. Reporting & Coordination
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Submit weekly/monthly HR dashboards, hiring status, and attrition reports.
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Collaborate closely with Territory Managers and Cluster Managers.
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Support audits and ensure proper maintenance of HR files.
Required Skills & Qualifications
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Bachelor’s degree in HR / Business Administration (preferred).
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2–5 years of field HR experience in apparel/retail/FMCG/service industry.
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Strong communication and interpersonal skills.
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Ability to travel extensively across store locations.
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Working knowledge of MS Excel, HRMS, and statutory HR compliance.
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Problem-solving approach and ability to work independently.