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Field Human Resources Manager

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The Field HR is responsible for driving all HR-related activities across retail stores in the assigned region. This role ensures smooth store-level HR operations, manpower availability, compliance, employee engagement, and performance management. The role requires frequent travel, strong people skills, and an ability to handle dynamic on-ground situations.

Key Responsibilities

1. Talent Acquisition & Onboarding

  • Ensure timely hiring of frontline staff (Sales Associates)
  • Conduct interviews and manage store-level manpower planning.
  • Drive smooth onboarding and induction for all new joiners.
  • Track joining documentation, ID creation, and HRMS updates.

2. Attendance, Payroll & Store HR Operations

  • Monitor daily attendance, leave records, and shift adherence.
  • Validate monthly attendance and coordinate with payroll team.
  • Ensure compliance with minimum wages, overtime policy, and statutory norms.
  • Handle employee queries related to salaries, shift schedules, and policies.

3. Employee Engagement & Welfare

  • Conduct regular store visits to interact with employees and understand concerns.
  • Execute engagement activities, recognition programs, and retention initiatives.
  • Act as the first point of contact for employees regarding grievances.
  • Maintain a positive work environment and reduce attrition.

4. Compliance & Discipline

  • Ensure all stores follow company policies, grooming standards, and conduct norms.
  • Handle disciplinary issues: absenteeism, misconduct, and policy violations.
  • Ensure timely execution of warning letters, show cause notices, and terminations as required.
  • Ensure statutory compliance (PF/ESI/PT) and documentation is up-to-date.

5. Reporting & Coordination

  • Submit weekly/monthly HR dashboards, hiring status, and attrition reports.
  • Collaborate closely with Territory Managers and Cluster Managers.
  • Support audits and ensure proper maintenance of HR files.

Required Skills & Qualifications

  • Bachelor’s degree in HR / Business Administration (preferred).
  • 2–5 years of field HR experience in apparel/retail/FMCG/service industry.
  • Strong communication and interpersonal skills.
  • Ability to travel extensively across store locations.
  • Working knowledge of MS Excel, HRMS, and statutory HR compliance.
  • Problem-solving approach and ability to work independently.

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