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Field QSR Technician

Remote, United States

FORTNA partners with the world’s leading brands to transform omnichannel and parcel distribution operations. Known world-wide for enabling companies to keep pace with digital disruption and growth objectives, we design and deliver solutions, powered by intelligent software, to optimize fast, accurate and cost-effective order fulfillment and last mile delivery. Our people, innovative approach and proprietary algorithms and tools ensure optimal operations design and material and information flow. We deliver exceptional value every day to our customers with comprehensive services and products including network strategy, distribution center operational design and implementation, material handling automated equipment, robotics and a comprehensive suite of lifecycle services.

At FORTNA, we believe in fostering a workplace that isn't just a job but a movement – a collective effort to redefine success and transform challenges into opportunities. "Join the Movement" encapsulates our commitment to a workplace culture that thrives on collaboration, celebrates diversity, and empowers every individual to contribute to something greater than themselves. Our Team. Our Passion. Our Approach.

Job Summary:

QSR Technicians work under the direction of the QSR Manager will provide quality inspections information, sortation training and initiate rapid response team(s) to mitigate and resolve field installation issues and/or emergency repairs to job sites.

Responsibilities:

QC components coming from manufacturing and direct ship venders to identify missing, incorrect, and improperly assembled material prior to install.
QC installation to ensure correct and professional installation.
Provide feedback to management and site supervision.
Provide the site early notification of potential issues in an effort to avoid excessive punch list items after Commissioning and Go Live.
Provide training to site teams through hands on training and instruction on site.
QC sorter components prior to installation to ensure the corrections are made before commissioning.
Verify required components are on site prior to installation date.
Ensure electrical devices and cables are correct, properly labeled and correctly installed.
Trouble shoot issues that arise during installation and commissioning and provide solutions to fix the issue.
Provide feedback and detailed status reports to the QSR Manager.
Provide a standing team that can report to customer facilities immediately to access damages in the event of major crashes.
Provide immediate mobilization to make emergency repairs as quickly as possible.
Provide assistance to projects when extraordinary circumstances threaten completion dates.

Required Knowledge, Skills, Abilities (must be able to be ascertained from the resume):

Ability to read and interpret installation manuals and forms.
Ability to clearly communicate in both written and spoken formats.
Detail-oriented with a commitment to excellence and continuous improvement.
Proficient in the use of Microsoft Office products.
Self-motivated and ability to work with limited direction.
Strong interpersonal, organizational, time management and problem-solving skills.

Education and Experience:

Minimum of 5 years supervisory experience withing conveyor or material handling industry.
5 years experience in conveyor and/or material handling installation
High School diploma or equivalent.
Bilingual in Spanish, a plus

Other Qualifications Desired:

Valid driver’s license and able to rent a car without a co-renter.

Physical Requirements:

Ability to walk, kneel, crouch and balance frequently.
Ability to climb, ascending or descending ladders, stairs, ramps, etc., using feet, legs and/or hands and arms frequently.
Ability to lift, push or pull up to 75lbs occasionally.
Ability to sit/stand frequently for long and/or intermittent periods of time.
Time spent between general office environment (with normal sitting, standing and minimal, nominal lifting) and active construction site visits.
Time spent on active job sites includes subject to noise, being in close proximity to moving mechanical parts, electrical power and control systems, and high places.
Personal Protective Equipment required at active job sites.

Travel Requirements:

This position requires up to 80% travel to various job site locations.

The base hourly range for this role is $18.17-28.00 hourly. This base hourly range represents the low and high end of the base salary range for this position. Actual base pay offered will vary based on various factors including but not limited to location, level, job-related knowledge, skills, experience, and performance.

This job description describes the general nature and level of work expected of a person assigned to this position. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Employees may be required to perform any other job-related duties as requested by their supervisor.

It is the policy of FORTNA and its affiliated companies to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, pregnancy or pregnancy-related condition, status with regard to public assistance, veteran status, citizenship status (if authorized to work in the U.S.), or any other characteristic protected by federal, state or local law. In addition, FORTNA will provide reasonable accommodations for qualified individuals with disabilities.

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