Field Sales Trainer

Description:

As a Field Sales Trainer, you will play a crucial role in maximizing the performance of our sales representatives and empowering them to positively impact the overall sales team. Your primary responsibility will be to provide individualized coaching and support to sales reps, enabling them to achieve their personal quotas as well as team goals. Effective sales coaching, in line with our company values, will be key to driving growth and success.

Key Responsibilities

Sales Training & Development

• Conduct weekly ride-alongs with sales reps (minimum of 4-5 per week) to observe their performance and provide feedback.
• Complete ride-along scorecards and review them with sales reps, highlighting areas for improvement and reinforcing successful behaviors.
• Engage in role-playing activities to enhance sales reps' confidence in opening and closing sequences.
• Review sales scripting and rebuttals for accuracy, providing guidance and suggestions for improvement.
• Assist sales reps with contract knowledge and provide guidance for successful deal closures.
• Collaborate with sales managers to identify individuals in need of additional training or participation in boot camps.
• Foster a positive and encouraging environment by demonstrating a winning mentality and offering support to the sales team.
• Attend weekly meetings to contribute to coaching, training, and inspiring the sales team.
• Engage daily on sales team boards to provide encouragement, congratulations, and support.

Requirements:

Minimum Performance Expectations

• Maintain a Net Close Percentage (NCP) of 22.5% or higher.
• Achieve an average monthly Net Sales Leads Inquiry (NSLI) of $3,500 or more.
• Engage in Rilla usage, our AI-enabled software that records sales presentations.
• Maintain full availability for booking requests, with a minimum of 5 days a week.
• Maintain a minimum of 8 appointments per week, including ride-alongs.
• Adhere to all company policies and procedures regarding contracting and required paperwork.

Training & Certifications

• Exemplify the definition and role expectations of a Sales Coach.
• Provide references from direct managers and peers, submitted via email to the VP of Sales.
• Complete Leadership "A, B, C" courses in the Learning Management System (LMS).
• Obtain Costco Certification (Bath).
• Obtain Walk-In Tub Certification (Bath).

Core Competencies

Sales Coaching & Mentorship

• Ability to develop, train, and guide sales representatives through hands-on coaching, ride-alongs, and feedback to enhance their performance.

Leadership & Team Development

• Capability to inspire and motivate a team, fostering a positive and goal-oriented sales culture while reinforcing company values.

Sales Strategy & Execution

• Expertise in sales techniques, closing strategies, and overcoming objections to drive team success and revenue growth.

Communication & Active Listening

• Strong ability to provide clear, constructive feedback, engage in role-playing exercises, and effectively communicate sales tactics and expectations.

Analytical & Performance Management

• Skill in analyzing sales metrics, identifying performance gaps, and implementing strategies to improve individual and team results.

Working Environment

• This role requires regular travel to various locations to conduct ride-alongs, attend meetings, and engage with the sales team in the field.
• The position is field-based, with frequent on-site visits to observe and coach sales reps during customer interactions.
• Flexible work hours are required, with the potential for evening and weekend work to accommodate sales schedules and team needs.
• The role may involve working in various weather conditions, particularly when traveling to customer sites.
• The position can be highly mobile, requiring the ability to manage time effectively and balance office and field responsibilities.
• Interaction with both internal teams and external clients is constant, creating a dynamic and fast-paced environment.
• The role requires a high level of interaction with various personalities, demanding strong interpersonal and communication skills.

Why Join Our Team?

• Join an award-winning company celebrated for its commitment to employee satisfaction and professional development.
• Contribute to a team-oriented environment where innovation and excellence are valued and rewarded.
• Enjoy competitive compensation, a comprehensive benefits package, and opportunities for career advancement within a rapidly growing organization.

Equal Opportunity Employer

Expo Home Improvement is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Americans with Disabilities Act (ADA)

Expo Home Improvement is committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities throughout the application process and employment.