Field Service Agent

About the Role:
Join our Ops team to maintain, and support POS devices across UAE
You'll be the on-ground representative ensuring smooth merchant onboarding and device functionality.

Key Responsibilities:

• Install and deploy POS terminals at merchant sites
• Provide on-site troubleshooting and technical support
• Collect inactive/canceled devices and return them
• Maintain accurate logs and documentation
• Coordinate with internal teams for smooth processes
• Train merchants on device usage
• Handle devices/inventory with care and responsibility
• Ensure compliance with quality and company standards

Requirements:

• 1–2 years in field service, logistics, or customer support
• Based in UAE with full mobility
• Valid UAE driving license (own vehicle preferred)
• Strong communication & customer service skills
• Able to work independently and report clearly
• POS or fintech knowledge is a plus
• Fluent in English; Arabic is a plus

Why Paymob?

• Be part of a fast-growing FinTech in the MENA region
• Work in a supportive, field-driven environment
• Make real impact on merchant success

Job Type: Full-time

Pay: AED4,000.00 - AED5,000.00 per month

Application Question(s):

• Do you have previous experience in field service, on-site support, or POS installation?
• How many years of field-related experience do you have?
• How long have you been residing in the UAE?
• What is your Nationality?
• What is your current visa status in the UAE?
• Do you have a valid UAE driving license?
• Do you own a car that you can use for work purposes?
• What is your current salary? in AED
• What is your expected salary? in AED