Field Service Engineer

Your role

We’re looking for a skilled and motivated Field Service Engineer to join our team, supporting industry-leading process cooling equipment across the South. In this role, you’ll play a key part in ensuring our customers’ systems operate reliably, efficiently, and safely, while delivering an outstanding service experience.

This is a field-based position with regular travel to customer sites, offering variety, autonomy, and the opportunity to work with advanced technologies across a range of industries.

• Carrying out routine maintenance, inspections, and repairs on process cooling equipment
• Diagnosing and resolving faults, particularly relating to chiller performance
• Installing, commissioning, and starting up new equipment
• Completing accurate service reports and maintaining detailed documentation
• Supporting customers with clear communication and technical advice
• Ensuring compliance with safety standards and F-Gas regulations
• Promoting safe working practices and using appropriate PPE
• Keeping up to date with refrigeration systems, controls, and automation
• Collaborating with colleagues and sharing knowledge across the team
• Supporting occasional overtime or emergency call-outs when required

To succeed, you will need

We recognise that great candidates don’t always meet every requirement, so if you have relevant experience and a willingness to learn, we’d still love to hear from you.

• Experience in a mechanical or electrical service role
• A qualification in mechanical or electrical engineering (or equivalent hands-on experience)
• Background in refrigeration and thermal systems
• Understanding of chillers, including pumps and heat exchangers
• Experience working within an F-Gas regulated environment (or willingness to obtain certification)
• Full driving licence (UK or international within 12 months)
• Comfortable using digital tools and learning new systems
• Strong problem-solving skills and a customer-focused approach

In return, we offer

• A supportive and inclusive working environment
• Ongoing training and development to grow your technical skills
• Opportunities to work with industry-leading technology
• A role with autonomy, variety, and real impact

Contact information

Talent Acquisition Team: Harriet Strauss