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Field Service Engineer-Mechanical
Cairo, Egypt
Permanent
80-100%
Onsite
Immediately
Bühler Group in Cairo, Egypt is looking for a skilled engineer to join our team as Field Service Engineer-Mechanical. This position will be responsible to provide services to the customers during installation of the machines and its entire life cycle.
This is where you'll excel
- Perform retrofit actions and machine repairs, inspections, maintenance, and troubleshooting.
- Prepare and submit timesheets, service reports, delegation reports, drawings and other documents related to the assigned task.
- Perform technical assistance, training and other after sales services of the machines.
- Coordinate with internal and external customer technicians during startups or maintenance jobs.
- Build and maintain collaborative relationships with customers.
- Sharing of experience and feedback to other projects and functions.
- Report after sales opportunities at the customer site.
- Compliance with processes, procedures, and tools.
These are the skills you'll need
- Bachelor's degree in engineering or equivalent.
- Higher technical education with further training in Customer Service is an added advantage.
- Minimum 5 years of experience in the similar industry.
- Fluent communication skill in English language.
- Knowledge of Arabic is an advantage.
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