Field Service Technician

Role: Field Service Technician

Location: Surat, India

Full/ Part-time: Full time

Build a career with confidence

Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.

About the role

A Field Service Technician for chillers installs, maintains, repairs, and diagnoses complex HVAC water-cooled and air-cooled systems at customer sites. Responsibilities include troubleshooting mechanical/electrical faults, performing warranty services, and ensuring safety compliance to minimize equipment downtime. They require strong technical knowledge of chillers, diagnostic tools, and often need certifications like EPA Universal or F-Gas.

Key Responsibilities and Duties:

• Maintenance & Repair: Perform preventative maintenance, emergency repairs, and overhauls on centrifugal, screw, and scroll chillers.

• Troubleshooting: Diagnose electrical, mechanical, and software faults in HVAC control systems.

• Installation: Oversee the installation, setup, and commissioning of new or rental chiller equipment.

• Customer Support: Provide onsite technical support, explain technical issues to customers, and ensure customer satisfaction.

• Documentation: Maintain accurate daily logs, service reports, and safety documentation.

• Safety Compliance: Adhere to Occupational Health and Safety (OHS) standards, including lock-out/tag-out procedures.

Required Skills and Qualifications:

• Experience: Proven experience (often 1-3+ years) in commercial/industrial HVAC, specifically with chillers.

• Education/Certification: High school diploma; vocational training or associate degree preferred. EPA Universal Certification (US) or F-Gas (UK) is typically required.

• Technical Skills: Ability to read schematics, blueprints, and interpret technical manuals. Proficient with testing tools like multimeters and gauges.

• Physical Ability: Ability to work in varied environmental conditions,

• Flexibility: Availability for on-call rotation, weekends, and emergency, overtime work.

Benefits

We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary.

• Make yourself a priority with flexible schedules, parental leave

• Drive forward your career through professional development opportunities

• Achieve your personal goals with our Employee Assistance Programme

Our commitment to you

Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.

Join us and make a difference.

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Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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