Field Time & Attendance Coordinator Bilingual Spanish Speaking

Overview:

As the nation’s leading provider of high-quality home care services, we empower our clients to live independently, safely, and with dignity in their own homes. The home is more than a place – it’s the center of health, care coordination, and Meaningful Moments that transform lives.

We’re seeking a **Field Time & Attendance Coordinator** who is passionate about making a difference and driving impact. This role offers an opportunity to contribute to meaningful work and help shape the future of care in the New York communities. We are hiring an On-Site Bilingual Spanish Speaking Field Time & Attendance Coordinator. We offer weekly pay between $20.00-$23.00 an hour! Office hours Monday -Friday 8:30am-5:00pm. The office address is: 148 39th St. Suite 19-4-BB Brooklyn, NY 11232.

Our Benefits:

• Comprehensive medical, dental, and vision coverage
• 401(k) retirement plan
• Paid time off and holidays
• Employee assistance programs and wellness initiatives
• Flexible options to support a balanced life

Responsibilities:

What You'll Do:

• Investigate and resolve instances of missing clock in/out, late arrivals, missed visits, and early departures.
• Address issues related to Electronic Visit Verification (EVV) promptly and effectively.
• Ensure accurate and timely capture of attendance data for payroll and billing
• Assist Caregivers in troubleshooting approved methods for recording EVV include Mobile Application (APP), Telephonic (IVR), and Fixed Object Device (FOB).
• Offer guidance to Caregivers on best practices for accurate timekeeping and compliance with company policies.
• Conduct periodic training sessions for Caregivers on new updates to attendance and verification systems.
• Act as a resource for Caregivers, answering questions and addressing concerns related to timekeeping and attendance.
• Provide feedback to operations management on recurring Caregiver attendance issues
• Communicate with Caregivers, Clients, and Market Operations personnel to resolve attendance and visit verification issues in real time.
• Properly document actions and outcomes in the applicable systems as outlined in standard operating procedures
• Ensure the protection of client and caregiver data in compliance with HIPAA and other privacy regulations.
• Provide education and support to Caregivers on attendance policies and verification procedures.
• Collaborate with Payroll & Revenue Cycle Management (RCM) teams to resolve pay and prebilling discrepancies related to attendance.
• Manage to productivity goals set by management
• This description reflects assignment of essential functions, management may assign or reassign duties and responsibilities to this job at any time that are not listed above.

Qualifications:

What You'll Bring:

• Strong attention to detail and analytical skills.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a team-oriented environment.
• Proficient with Microsoft Office Suite, especially Excel.

Education and Experience:

• Bachelor's degree in a relevant field or equivalent work experience.
• One (1) to two (2) years of previous experience required.
• Familiarity with Electronic Visit Verification systems.
• Knowledge of HIPAA and privacy regulations.

Physical Requirements:

• Sedentary – ability to remain in a stationary position for extended periods of time.
• Ability to communicate effectively and clearly with others to exchange information.

Pay Range: USD $20.00 - USD $23.00 /Hr.