Field Training & Education Manager

Role Purpose

To create a clear, scalable training and certification system that supports onboarding, education, product knowledge, and adoption across DBG USA.

Position Summary

Leads DBG USA training and education across all pillars by aligning Dr. Brown’s program with NTTI, managing class scheduling, supporting DBI education, incorporating DBL product training, and building the Certified TricoExam Professional (CTEP) pathway.

Core Responsibilities

• Merge Dr. Brown’s program with the NTTI program
• Build and manage the training calendar and class schedule
• Support and coordinate DBI education programs and class delivery
• Incorporate DBL product education and training into onboarding and curriculum
• Create and manage the CTEP program
• Define Phase 1 CTEP scope, requirements, and training path
• Develop or manage:
  • onboarding content
  • certification materials
  • exam structure
  • continuing education framework
  • training videos
• Support customer onboarding and education delivery
• Coordinate with instructors, trichology mentors, and leadership
• Ensure launch-ready training content is in place across TricoExam, DBI, DBL, and Bermuda referral support

Key Deliverables

• Integrated DBG + NTTI training structure
• Class schedule and training calendar
• CTEP Phase 1 Blueprint
• CTEP curriculum outline
• Certification exam concept
• Continuing education structure
• Customer onboarding materials
• Training and support videos
• DBI education coordination
• DBL product training content

Preferred Qualifications

• At least 5 years' experience in training, education, certification, or program management
• Background in trichology, beauty education, product education, or related professional training
• Strong organization, scheduling, and cross-functional coordination skills
• Ability to build practical training systems in a growth-stage environment