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Finance and Insurance Manager (F&I) - Virginia Beach/Norfolk/Chesapeake/Newport News - Southern Auto Group

Job Description

The Finance and Insurance (F&I) Manager coordinates all activities regarding finance and insurance for our valued customers, which includes working to help customers obtain financing, preparing all associated documentation, and selling extended service contracts and additional protection products. He or she ensures all deals are done in a timely manner and according to all legal requirements and dealership policies. The F&I Manager will be responsible for preparing and ensuring the accuracy of legal documents, selling products and services to new and used vehicle customers, and enhancing the customer experience while achieving maximum profitability.

The ideal candidate has a degree in Finance or a related field and two or more years of finance and insurance experience. Candidates must have a positive attitude, a confident and outgoing personality, a professional appearance, strong business acumen and sales aptitude, great communication skills, and the ability to deliver world-class customer service.

RESPONSIBILITIES

Offers vehicle financing and insurance to customers and provides them with a thorough explanation of aftermarket products and extended warranties and a complete explanation of manufacturer and dealership service procedures and policies
Works with customers to obtain financing through lenders on vehicle purchases in conformance with state and federal law
Prepares all state and federal documents regarding vehicle purchases in a timely manner and in accordance with established laws and procedures
Maintains good working relationships with lending institutions to secure competitive interest rates and financing programs
Works with the Sales team to ensure all new sales are referred to the F&I department and that the Sales team has information on finance and lease programs and understands the benefits of the dealership’s financing and extended service programs
Understands and complies with all federal, state, and local regulations
Performs other duties as assigned

QUALIFICATIONS

College degree in a relevant field
Two years of relevant experience required
Negotiation expertise
Strong and confident personality
Highly professional and dependable
Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress
Excellent interpersonal skills to interact professionally with customers, vendors, and staff
Strong organization skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environment
Strong math skills
Strong computer and internet skills

PHYSICAL DEMANDS

This is an in-person position and your attendance is required in order to maintain employment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is frequently required to stand, walk, reach with hands and arms, and talk or hear.

Company Description

The year was 1979 when the Southern Auto Group opened its first location in the Hampton Roads area. Today, this massive conglomerate has grown into 16 core dealerships located in Chesapeake, Newport News, Norfolk, and Virginia Beach. There are 15 new car brands that include: Chrysler, Jeep, Dodge, Ram Trucks, FIAT, Alfa Romeo, Chevrolet, Ford, Buick, GMC, Kia, Volkswagen, Nissan, Hyundai, and Acura. Plus, state-of-the-art Collision Centers, a Pre-owned Car and Truck Liquidation Outlet, and over 700 employees on its payroll.

Our dealerships are always looking for qualified candidates to fill a variety of positions. In addition to the vast opportunities we have available, you will find that management encourages and promotes advancement opportunities within each dealership. Our Mission Statement is as follows:

Mission Statement:

At Southern Auto Group, our mission is:

To recognize and fulfill the unique needs of every customer, consistently going above and beyond expectations.
To provide our employees with the training, resources, and support necessary for personal and professional growth.
To uphold the highest standards of honesty, integrity, and ethical behavior in all interactions—with customers, employees, suppliers, and the community.
To lead our industry by delivering quality products and services that create a competitive advantage, driving growth in sales, profitability, and long-term success.

We are committed to hiring and retaining the very best employees in a supportive and positive workplace. The foundation of our culture is low employee turnover, career development, and increasing opportunities for responsibility and compensation. Guided by these principles, we foster an environment where every team member can thrive, contribute, and grow alongside the organization.

Take advantage of this opportunity to work for one of the Largest Auto Groups in Hampton Roads!

Discover more about our organization at DrivingSouthern.com. Or check out our Facebook page at www.facebook.com/SouthernAutoGroup.

We are an Equal Opportunity Employer. All applicants will be considered without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or any other protected characteristic.