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Implement and deploy applications software, providing staff support and training, ensuring regulatory compliance and data security, analyzing data for operational insights, monitoring application performance, safeguarding patient privacy, to support aligning IT solutions with clinical needs and improve healthcare delivery.
Accountabilities
Support in developing new applications or customizing existing ones to meet the unique needs of the retail industry, for assigned applications.
Act as level 2 support for assigned applications with end users making sure any bugs or errors are resolved within agreed SLAs to meet internal customer needs.
Analyzing the specific requirements of end users and support in designing solutions that meet their needs and streamline required processes, improve patient care, and enhance operational efficiency.
Work Environment
Indoors : 100%
Outdoors : 0%
Working Days : 5 Working Days
Days off : 2 Days Off
Working Hours : 8:00 AM – 6:00 PM (1 hour break)
Job Requirement
Education
BSc in IT (preferably in MIS Systems Design) or related field.
Experience
3+ years in an IT applications function with preference for retail or related industry.
Computer Skills
Proficiency in specific store applications and general retail systems.
Proficiency in languages such as SQL, Java, Python, or .NET
Skills in database technologies like SQL Server, Oracle, MySQL
Knowledge of various phases of SDLC
Familiarity with common ERP and CRM platforms, such as SAP, Oracle, Salesforce
Experience with BI tools like Tableau, Power BI
Understanding of various operating systems like Windows, Linux
Languages
English
Arabic
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