The Finance Operations Officer will be responsible for the day-to-day execution of company’s financial operations. This role ensures smooth and accurate handling of borrower repayments, investor withdrawals/deposits, and post-funding disbursements, while maintaining proper records and controls.
Key Responsibilities
-
Cheque Handling & Borrower Repayments Receive, log, and deposit borrower cheques.
-
Track repayment schedules and ensure timely clearing.
-
Reconcile cheque collections with the accounting system.
-
Investor Transactions Process investor withdrawals and deposits.
-
Reconcile investor account balances with the platform and bank accounts.
Support investor queries related to cash movements.
-
Post-Funding Campaign Operations Coordinate disbursement of funds to suppliers and anchors.
-
Maintain borrower account statements after disbursements.
Ensure transparency and auditability of campaign-related flows.
-
Follow-Up on Late Payments Monitor overdue repayments and send reminders to borrowers.
-
Escalate to collections/legal team where necessary.
Record-Keeping & Reconciliation Maintain daily transaction logs.
-
Assist in weekly reconciliations between bank accounts, platform wallets, and internal ledgers.
-
Provide supporting documentation for audits.
Key Metrics of Success (KPIs)
-
Timely cheque deposits and fund disbursements.
-
Accuracy of reconciliations (zero unexplained variances).
-
Reduction in overdue borrower repayments.
-
Timely and error-free investor withdrawals/deposits.
-
Completeness of daily transaction logs and records.
Qualifications & Experience
-
Diploma or bachelor’s degree in accounting, Finance, or Business Administration.
-
2–4 years’ experience in banking operations, treasury, or accounting operations.
-
Strong knowledge of cheque handling and bank reconciliations.
-
Familiarity with fintech or trade finance operations is preferred.
Core Skills
-
High attention to detail and accuracy.
-
Strong organizational and record-keeping ability.
-
Good communication skills for borrower and investor follow-up.
-
Integrity and reliability in handling funds.
- Proficiency in Excel and accounting systems.