Financial Aid Assistant

Internal Title

Department

Financial Aid & Scholarships

Position Type

TEMP - Temporary Staff

Full or Part Time

Full-Time

Basis

N/A - Temporary

Hours per week

37.5

Normal work days

Days Vary

Normal work hours

Job Details

Financial Aid Assistant

Coastal Carolina University is currently accepting applications for the following part-time temporary position: Financial Aid Assistant in the office of Financial Aid & Scholarships.

How to Apply: Interested candidates may apply online at https://jobs.coastal.edu/postings/122185. Applicants must submit a cover letter, resume, and reference list with contact information of three (3) professional references. Deadline to apply: July 17, 2026.

Required: A high school diploma and relevant program experience. A bachelor’s degree may be substituted for the required program experience.

Preferred: Prior experience in an educational setting preferred. Related experience or equivalent education training and experience.

Duties:

Provide frontline customer service and student support by responding to inquiries through phone, email, chat, and other communication channels, while assisting with proactive outreach and routine financial aid communications.
Support financial aid processing operations by tracking documents, preparing workflows, organizing reports and spreadsheets, and performing non-decision-based administrative tasks that promote timely and accurate processing.
Conduct quality assurance and compliance support activities by completing audit checks, verifying system flags and checklist requirements, identifying discrepancies, and escalating issues as appropriate.
Maintain and enhance student communication resources by supporting PLUS loan communication campaigns, updating chatbot content and website information, and ensuring students receive accurate, timely guidance.

Temporary staff position. (TP0746/NS01478P). Salary commensurate with experience. Normal work hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. Must be flexible to meet the special scheduling needs of the university.

Coastal Carolina University is a public comprehensive liberal arts institution located in Conway, South Carolina, just nine miles from the Atlantic coastal resort city of Myrtle Beach. Coastal Carolina University enrolls over 12,000 students from 48 states and 53 nations. The University is accredited by the Southern Association of Colleges and Schools Commission on Colleges to award the baccalaureate and master’s degrees of national and/or regional significance in the arts and sciences, business, humanities, education, and health and human services, a specialist degree in instructional technology, and PhD degrees in marine science: coastal and marine systems science and education sciences.

The University provides equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, citizenship status, national origin, or because an employee or applicant for employment is an individual with a disability or a disabled veteran, an Armed Forces service medal veteran, a recently separated veteran, or an active-duty wartime or campaign badge veteran, or other “protected veteran,” as defined by law. Coastal Carolina University is an EO/AA employer.

Required Qualifications

A high school diploma and relevant program experience. A bachelor’s degree may be substituted for the required program experience.

Preferred Qualifications

Prior experience in an educational setting preferred. Related experience or equivalent education training and experience.

Knowledge, Skills & Abilities

Excellent written and verbal communication skills. Must possess strong organizational skills, relate well with students and family members and work in team and independent environments. Must excel in written and interpersonal communication skills and have strong computer skills, specifically in MS Excel and Word, and the scope to work within more detailed financial aid software programs. Must have the ability to read and effectively interpret policy and regulations; understand priorities and deliver projects on time; cooperation with other departments and adaptability are required. Outstanding oral, written, and organizational skills are required.

Subject to Drug/Alcohol Testing Guidelines

Subject to Credit Check

Working Conditions

Must be able to remain in a stationary position to complete work at a computer. Position operates a computer and other office productivity machinery to complete daily work. Needs to move inside the office space to access files, see customers, etc. The person in this position needs to adapt well in the face of workplace stressors. The person in this position must be able to understand direction and adhere to established procedures for financial aid operations.

Posting Detail Information

Posting Number

NS01478P

Number of Vacancies

Desired Start Date

07/20/2026

Position End Date (if temporary)

12/23/2026

Job Open Date

07/10/2026

Job Close Date

07/17/2026