Financial and IT Operations Manager

The Financial and IT Operations Manager serves a critical role in connecting financial strategy with IT operations. This position leads vendor relationships, oversees IT asset lifecycle management, and ensures accurate billing, reconciliation, and revenue reporting. The ideal candidate brings strong financial acumen paired with operational and technical insight - driving accuracy, efficiency, and accountability across financial and IT systems.

Responsibilities:

Serve as the primary point of contact for assigned vendors, building strong, accountable partnerships
Negotiate pricing, contract terms, renewals, and service-level agreements
Monitor vendor performance and ensure compliance with contractual obligations
Maintain organized contract documentation and correspondence
Identify cost optimization opportunities and recommend savings strategies
Lead onboarding and offboarding of vendors to ensure seamless transitions
Coordinate cross-functional teams during system and service changes
Oversee contract transfers, billing setup, and continuity of services
Proactively mitigate financial and operational risks during vendor transitions
Support lifecycle management of IT assets (procurement, deployment, maintenance, and retirement)
Maintain accurate asset tracking systems and reconciliation processes
Conduct regular inventory audits and ensure compliance standards are met
Partner with IT leadership to forecast equipment needs and refresh cycles
Review and reconcile vendor invoices for accuracy and contract alignment
Investigate and resolve billing discrepancies in a timely manner
Prepare and deliver monthly, quarterly, and annual financial reports, including revenue and expense analysis
Support budget development, forecasting, and financial planning processes
Analyze financial performance and provide clear, concise variance explanations;
Identifies and recommends process improvements to enhance financial accuracy, transparency, and operational efficiency

Qualifications:

Bachelor’s degree in Finance, Accounting, Business Administration, Information Systems, or related field
3–5 years of experience in financial analysis, vendor management, IT asset management, or related roles
Strong proficiency in Microsoft Excel, including advanced formulas, pivot tables, and financial modeling
Experience with ERP systems and financial reporting tools (e.g., Power BI, Sage Intacct, or similar)
Knowledge of GAAP principles and financial reporting standards
Experience with inventory tracking, IT procurement, or SaaS/vendor management preferred
Strong analytical, problem-solving, and organizational skills with high attention to detail
Excellent communication skills that focus on relationship building, effectiveness, and the desire to serve those that serve our residents
Proactive, resourceful, and solutions-oriented with a continuous improvement mindset

Benefits:

Comprehensive medical, dental, and vision benefit packages
Employee Stock Ownership Program (ESOP)
Employer-subsidized Gym Membership & Wellness Program
EAP & Maven family planning program
401(k) with biweekly employer match
Outside-In Employee Referral Program
Intentional work-life balance supported with competitive Paid Time Off
Self-service payroll & tools (PayCom)