Financial Crimes Compliance Technology Systems Analyst

I. JOB SUMMARY:

This position is responsible for maintaining, updating, and optimizing the Financial Crimes Compliance (FCC) team’s data and technology systems by working closely with the FCC Leaders to ensure that the software is being utilized effectively. Provides training, tools, and ongoing support for users of data repositories and transaction monitoring systems (as applicable). Serves as subject matter expert for reporting systems and sources that support strategic initiatives, ensuring the bank can meet regulatory needs and be competitive in the markets we serve and the ones we want to serve in the future.

Additionally, the candidate would utilize bank-reporting software and is responsible for the completion of special report requests. Is also responsible for assisting with various data initiatives identified. These initiatives may include but are not limited to, scorecard creation, data analysis, data reconciliation, data entry, etc.

II. JOB DUTIES:

• Leverage experience with Jack Henry, Cognos, and Xperience tools to develop, maintain, and optimize operational and financial reports, ensuring accurate scorecard calculations and actionable business insights.
• Utilize Power BI to design and implement interactive dashboards and scorecards, performing advanced calculations and aggregations to deliver meaningful reporting for performance tracking and decision-making.
• Serves as the subject matter expert for a subset of reporting and transaction monitoring systems and software. Assists the BSA Technology Manager with maintaining, updating, and optimizing FCC reporting and technology systems.
• May act as a System Administrator and assist with ownership of all FCC technology platforms.
• Meets with stakeholders and internal end users to define business requirements and system goals, prioritize, identify, and resolve system issues. Interacts with the appropriate departments and vendors on the analysis and testing of all new system enhancements. Aid in establishing work procedures to meet production schedules.
• Works with vendors to ensure that products and services are delivered according to contractual agreements. Assist with vendor evaluation relative to FCC software applications.
• Continually look for efficiencies that can be utilized between all chosen technology platforms.
• Works with corporate trainer to train new employees on systems they will utilize as well as provide retraining as necessary.
• Reviews all vendor releases for supported applications and summarizes the capability provided by the release making recommendations as to applicability to current user needs, current systems compatibility and recommends implementation priority. Works with corporate trainer to ensure proper training and team notifications. Install, test, and debug new enhancements received from software vendors in accordance with standard operating procedures and practices to ensure proper utilization before implementation of the production system.
• Supports the user departments with technology-related issues with regards to the FCC software solutions, including training as needed. Has a working knowledge of all applications offered and is familiar with information contained in user manuals to assist in supporting users.
• Works with the internal departments of the FCC team to ensure systems are meeting the respective team needs while maintaining proper regulatory compliance.
• Serves as application user group liaison. Reaches out to user groups for support and replies to submissions of other user group members.
• Submits system enhancement requests and problems through vendor portal and works to gain user group support of requests.
• Ensure products and services are fully utilized.
• Creates, modifies, and runs special request reports for user departments.
• Ensures the protection of good customer relations in the handling of customer problems and assists other departments when they need information for resolving customer concerns.
• Assists in working with Jack Henry & Associates and other vendors to resolve input and update issues.
• Always follow security processes and procedures to mitigate losses to the bank.
• Ensure that all documents and information are handled are kept in strict confidence.
• Adheres to all Federal and State laws and regulations, including the Bank Secrecy Act.
• Completes other duties as directed by the BSA Technology Manager or Chief Risk Officer.
• Adheres to all Federal and State laws and regulations, including the Bank Secrecy Act.
Other duties as assigned.

III. JOB SPECIFICATION:

• Education:
  • Associate degree in Business, Finance, Accounting, or Management Information Systems or equivalent work experience.
• Skills:
  • Must have an analytical and problem-solving mindset that can create efficient and repeatable systems.
  • Exhibits sound and accurate judgement; supports and explains reasoning for decision; makes timely decisions.
  • Manage time effectively to focus on deadlines and prioritization.
  • Highly adaptable, positive, resilient, and open to new ideas.
  • Analytical and investigative ability to conduct research and brainstorm creative solutions.
  • Ability to communicate effectively, in person and in writing.
  • Interpersonal, organizational, task management, and documentation skills.
  • Possess the ability to work independently, without direct supervision and in a collaborative environment, while providing positive support to others.
  • Excellent documentation and planning skills. Maintains confidentiality, sensitive to confidential materials and matters.
• Experience:
  • Minimum of 5 years of business banking experience or related experience in banking.
  • Previous experience in deposit operations and payment systems.
  • Fraud and AML experience is a plus.
  • Experience with fraud and AML transaction monitoring systems a plus.

IV. ESSENTIAL FUNCTIONS:

• Must be able to perform the essential functions of this position with or without reasonable accommodation.

V. ACCURACY AND ACCOUNTABILITY:

• Measured by the timely processing of assigned duties and customer satisfaction.

VI. SUPERVISES:

• None

VII. SUPERVISED BY:

• BSA Technology Manager

Dart Bank is a community bank, serving our community since 1925. We specialize in providing financial services, but we are passionate about serving the community and building real relationships with people. Dart Bank provides innovative financial services for both personal and business banking, consumer and mortgage loans, commercial loans and lines of credit, merchant credit card processing, investment services and more. Our array of products and services and our longstanding history within our communities shows we care about what matters most for our customers and we are there for them for the most important times in their lives. Dart Bank. For What Matters Most.

We offer:

• Medical Benefits
• Dental
• Vision
• 401(K) Employee Stock Ownership Plan
• Paid vacation & sick time
• Flexible scheduling
• Employee Assistance Program
• Dart Bank University

At Dart Bank you can expect to be surrounded by a team that will support you and invest in your growth in a quick-paced work environment where we deliver exceptional customer service. We are a local business that cares about our employees and our community.

Dart Bank is committed to providing equal opportunity in employment, maintaining a diverse workforce, and prohibiting all forms of unlawful discrimination and harassment.

All employment decisions, policies, and practices, in terms of the recruitment process and other conditions and privileges of employment, will comply with applicable federal, state, and local anti-discrimination laws. The Company seeks, employs, promotes, and compensates qualified individuals based on ability, as demonstrated by performance and other legitimate non-discriminatory factors, without regard to race, color, religion, national origin, citizenship, ancestry, sex (including sexual orientation, gender expression, and gender identity), age, physical or mental disability, pregnancy, genetic information, military status, veteran status, or any other protected status under federal, state (in Michigan: marital status, familial status, height, weight, and misdemeanor arrest record), or local law (individually and collectively, “Protected Class”). This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so that you can begin to resolve the issue before this employer can take any action against you, including terminating your employment. This employer can only use E-Verify once you have accepted a job offer and completed Form I-9.