Fintech Customer Care Lead - KSA Digital & Compliance

A reputable consultancy firm in Saudi Arabia is looking for a dynamic Customer Care Manager to enhance operational efficiency and lead customer service teams. This role requires proven experience in fintech customer service, strong communication skills in Arabic and English, and knowledge of SAMA's regulations. Candidates will develop digital customer service strategies, monitor service KPIs, and resolve customer complaints. Interested candidates should send their CVs with the subject line 'Customer Care Manager - KSA'.