Fit (Fidelity Intern Training) Manager

SUMMARY OF MAJOR FUNCTIONS:

The Manager – Fidelity, Training, and Internship (FTI) is responsible for overseeing evidence-based practice (EBP) fidelity to EBPs, creating a training plan to support direct service personnel (i.e., clinical, case management, recovery housing, and intake), and overseeing interns to help aid knowledge acquisition and ensure readiness to support high-quality care and drive clinical excellence within the organization. Additionally, the FTI provides training to include support of direct service onboarding. The FTI directly supervises the interns.

DUTIES AND RESPONSIBILITIES:

Training

• Creates a quarterly training plan to support direct service personnel across multiple units e.g., clinical, case management, recovery housing, and intake
• Ensures training plan is approved through the CCO
• Develops training materials and ensures materials are disseminated and up to date
• Conducts training on EBPs through a variety of training methodologies, techniques, concepts, learning tools, and practices e.g., group meetings, one-to-one offerings, in-person and/or technology-facilitated training
• Monitors and reports on the effectiveness of training through formative and summative evaluation
• Provides an analysis of evaluation monthly to the CCO for inclusion of QAPP monitoring
• Facilitates certification and licensure prep for direct care staff to aid in study and prep for successful examination
• Create and maintain a positive, professional, and energizing training environment to engage trainees
• Giving HR certificates of completion for any training given

Fidelity

• Supports quality processes through monthly direct/live observation of clinical staff delivering EBPs to assure that services are provided with fidelity in collaboration and coordination with Clinical Supervisors
• Documents direct/live observation within 24 hours of the observation
• Monitors health information technology dashboards for service delivery on a weekly basis
• Identifies opportunities for service utilization through monitoring of dashboards
• Provides monitoring report to the CCO on a weekly basis

Onboarding

• Develop training for direct service onboarding for new hires e.g., clinical, case management, recovery housing, intake, and interns
• Ensures onboarding training is approved through the CCO
• Provides onboarding training to new hire supervisors for implementation

Interns

• Oversees bachelors and masters level field experience interns
• Review intern applications
• Supports screening of interns for internship placement
• Provide onboarding training to interns
• Assist in resolving problems arising within internship placement in coordination with the university supervisor
• Aid tracking and reporting of internship hours
• Fosters positive relationships with community partners, stakeholders, etc. to enhance the organization's reputation and broaden its reach.

Other

• Available to provide backfill support as needed for the clinical team
• Supports and adheres to the rules and regulations of EHI
• Implements other procedures as requested by the CCO and executive leadership

MINIMUM REQUIREMENTS – EDUCATION AND EXPERIENCE

• Master's degree in psychology, counseling, social work, or a related behavioral health field.
• Maintains state licensure as a psychologist, licensed clinical social worker (LCSW), licensed professional counselor (LPC), or equivalent, with a minimum of 7 years of clinical experience.
• Strong knowledge of evidence-based clinical practices in the field and excellent interpersonal, communication, and leadership skills.
• Experience in teaching adult learners with sound knowledge of adult learning theory and the ability to present material to differing levels of base knowledge of novice to professional.
• Excellent verbal/written communication skills and ability to communicate with both clinical and non-clinical audiences.
• Ability to collaborate effectively with multidisciplinary teams.
• Demonstrated commitment to ethical and culturally competent care.
• Familiarity with electronic health record (EHR) systems and data analytics.
• Strong prioritization and organizational skills.
• No active police warrants, may not be on probation or parole.
• If in recovery, must have a minimum of (10) years of continuous sobriety and abstinence.
• Must have no current case open with the Department of Corrections.
• Must have no Felony or Misdemeanor convictions for a minimum of (8) years prior to employment.
• Must pass an MDOC LEIN Clearance.