Flight Dispatch Standards and Compliance Manager

• Closing date: 21-Oct-2025

About the role
Qatar Airways are pleased to announce an incredibly exciting opportunity to join our Flight Operations – Navigation Services team as a Flight Dispatch Standards and Compliance Manager to be based in Doha, Qatar.

As a Flight Dispatch Standards and Compliance Manager, you will be responsible for ensuring that Flight Dispatch and Flight Watch training needs are delivered, documented, maintained and continuously improved in compliance with Qatar Civil Aviation Regulation (QCAR) and International Civil Aviation Organisation (ICAO) standards. You will be expected to foster continuous improvement within navigation services and network operations, aiming to align with departmental goals and adhere to regulatory standards, ensuring the highest level of performance and compliance across all sectors.

Specific responsibilities for the role include:

• Collaborate with Network Operations, compliance, and training and development teams to develop a unified strategy and reporting process that identifies compliance gaps and effective training solutions.

• Complete oversight and maintain all training qualifications and standards required for staff conducting operational control functions to meet regulatory compliance.

• Ensure that appropriate systems are in place to measure quality and compliance against an acceptable standard, in line with current best practices.

• Ensure that flight dispatch training methods are aligned with best practices in terms of delivery and the use of current and emerging technologies.

• Ensure that the planning and delivery of technical training is executed according to documented training plans.

• Analyze operational data, monitor system alerts, and address pilot electronic journey logs queries to ensure all Flight Dispatch and Flight Watch activities comply with regulations.

• Ensure the flight dispatch training program aligns with Qatar Airways operational needs, regulatory requirements, and promotes the continuous improvement of the Flight Dispatch team.

• Ensure that operational process changes relevant to flight dispatch across the organisation are captured and reflected in internal training documentation.

• Identify instances of non-compliance through all available feedback channels, including electronic journey logs and internal reports, and provide suitable mitigation and training plans to address these instances.

Be part of an extraordinary story
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.
Together, everything is possible.

About you

The successful candidate will have the following skills and qualifications:

• Relevant College or University qualification with minimum of 7 years Flight Dispatch job related experience performing Flight Dispatch functions.

• Completed a training course as per the syllabi provided in ICAO Doc.7192, part D-3 Flight Operations officer/Flight dispatcher or ICAO Doc 10106 (Manual on Flight Operations Officers / Flight Dispatchers Competency-Based Training and Assessment. This course should be conducted by an institute approved by a regulatory authority.

• Comprehensive knowledge of EASA, FAA, ICAO and QCAR Air operations preferred.

• Knowledge and training of IOSA Audit and expertise in developing e-learning material preferred.

• Flight Dispatch job related experience performing Flight Dispatch Training functions.

• Experience in Computerised Flight Planning.

• Experience in audit and compliance activities.

• Comprehensive knowledge of ATC/MET and Air Navigation.

• Ability to conduct training in English language to technical teams.

• Proficient with Microsoft Word, Excel and other office applications.

• Advanced presentation, teaching ability, and well develop lateral analytical thinking skills.

• Excellent command of spoken and written English.

About Qatar Airways Group
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

How to apply
If you’re ready to join a progressive team and have a challenging and rewarding career, then apply now by uploading your CV and completing our quick application form.