Flight Dispatcher

Jeppesen ForeFlight is seeking experienced Flight Dispatchers to join our growing operations team. This role supports a dynamic mix of commercial and government aviation customers in a modern, technology-driven dispatch environment focused on operational excellence, safety, and customer experience.

As a Flight Dispatcher, you will play a critical role in real-time flight operations, flight planning, operational control, and customer coordination. The ideal candidate is highly adaptable, detail-oriented, and thrives in a fast-paced environment where quick decision-making and strong communication are essential.

This position may be performed remotely within the United States or from our Englewood, Colorado operations center. Company-issued hardware and digital tools will be provided to support remote and hybrid work environments.

Key Responsibilities

Pre-Shift Operational Readiness

• Review dispatcher handoff notes and active operational priorities
• Monitor weather systems, NOTAMs, airspace constraints, and operational impacts
• Maintain awareness of evolving procedures, dispatch workflows, and platform updates
• Prepare for upcoming operational demands through proactive planning and coordination

Flight Planning & Live Flight Operations

• Manage incoming trip requests through company dispatch platforms
• Develop, optimize, and release compliant flight plans based on operational requirements and customer preferences
• Evaluate aircraft readiness, maintenance status, MEL/CDL restrictions, and operational limitations
• Support complex domestic and international multi-leg itineraries
• File and manage ATC flight plans, routing revisions, and acknowledgments
• Monitor active flights and provide real-time operational support to flight crews
• Continuously assess weather, routing, fuel, and operational risks
• Coordinate operational changes and communicate updates proactively to crews and stakeholders

Customer & Operational Support

• Deliver professional preflight and enroute briefings to flight crews
• Support both commercial and military/government flight operations
• Coordinate overflight permits, landing permits, and diplomatic clearances as required
• Maintain awareness of international restrictions, sanctioned regions, and geopolitical operational impacts
• Provide responsive, customer-focused operational support during all phases of flight

Operational Excellence & Compliance

• Maintain accurate dispatch documentation, operational logs, and billing-related time tracking
• Conduct quality assurance checks on dispatch outputs for accuracy and regulatory compliance
• Document irregular operations and participate in Safety Management System (SMS) reporting processes
• Collaborate with internal engineering, product, and operations teams to improve workflows and system performance
• Contribute to continuous improvement initiatives within the dispatch organization

Irregular Operations & Emergency Response

• Support flight crews during diversions, emergencies, and other irregular operations
• Execute established escalation procedures and communication protocols
• Serve as a central coordination point for time-critical operational decision-making
• Ensure operational incidents are documented appropriately within SMS processes

Work Environment

• Operate within a 24/7 dispatch environment with rotating shifts, including days, evenings, overnights, weekends, and holidays
• Collaborate across distributed operational teams using digital communication and dispatch tools
• Participate in recurrent dispatcher training, certification programs, and safety initiatives
• Work within a highly collaborative, technology-forward operational culture

Basic Qualifications

• FAA Aircraft Dispatcher Certificate (required)
• Previous professional flight dispatch experience, preferably in Part 121, Part 135, military, or international operations
• Strong situational awareness and decision-making skills in time-sensitive operational environments
• Ability to work flexible schedules, including weekends and holidays
• Proficiency with modern dispatch systems, operational software, and digital collaboration tools
• Excellent written and verbal communication skills
• Operate within a 24/7 dispatch environment with rotating shifts, including days, evenings, overnights, weekends, and holidays

Preferred Qualifications

• Experience supporting international and government flight operations
• Familiarity with ETOPS, oceanic operations, and international permit coordination
• Knowledge of SMS reporting processes and operational risk management
• Experience in technology-enabled or digital-first operational environments
• Pilot or aviation enthusiast”

About Jeppesen ForeFlight:

Jeppesen ForeFlight is a leading provider of innovative aviation software solutions, serving the Commercial, Business, Military, and General Aviation sectors globally. Combining Jeppesen’s 90-year legacy of accurate aeronautical data with ForeFlight’s expertise in cutting-edge aviation technology, the company delivers an integrated suite of tools designed to enhance safety, improve operational efficiency, and sharpen decision-making.

Why You Should Join (USA):

At Jeppesen ForeFlight, we know you want a rewarding career. To do that, you need challenging projects, a good work environment, and awesome coworkers. We believe in our employees, and we empower them to make a direct impact on our products and services messaging. We strive to provide our team and their loved ones with a world-class benefits experience, focused on supporting their physical, financial, and emotional wellbeing. Our benefits package includes but not limited to the following:

• Medical, dental, vision insurance with Employer paid health premiums
• Open PTO Policy
• 401(k) with up to 10% company matching and immediate vesting
• 12 Weeks Paid Parent Leave
• Flight Training Rewards

Pay is based upon candidate experience and qualifications, as well market and business considerations: Summary Pay Range: $78,000 – $110,000 Depending on level hired into after interviews completed.

Jeppesen ForeFlight – EOE including Disability/Vets | Pay Transparency | E-Verify Participant