practice), including knowledge and integration of available standards, resources and data, and in the
efficient utilization of staff/resources. Work involves continuous contact with physicians/providers,
patients, patient families, community agencies, patient care staff and management. An incumbent is
accountable for the quality of care provided to patients, and has the authority to direct care, provide
education, and delegate appropriate tasks.
If assigned to the centralized FMG Float Pool, an incumbent provides patient care services to the
assigned clinic/work unit as needed to meeting staffing needs.
Essential Duties:
- Screens, communicates and responds to patient needs appropriately; managing patient flow to
ensure enough time for patient care and family education. Delegates tasks to other caregivers as
license permits.
- Greet and prepare patients for practitioner. Provide patient mobility assistance, as necessary.
Obtain and record vital signs and other appropriate information, such as height, weight, drug
allergies, current medications and presenting problem. Anticipates the needs of the patient and
the practitioner during the exam.
- Administer ordered medications via oral, subcutaneous, intramuscular, intradermal, or sublingual
routes. Start IV’s, maintain and administer IV fluids/meds as ordered by provider.
- Under supervision of the practitioner, inform patients of lab results, call in prescriptions to
pharmacies and return practitioners’ phone messages. Ensure that the patient or family
understands follow-up and referral information. Provide general health education within own level
of expertise and as directed by practitioner and nurse supervisor;
- Prepare, clean and sterilize instruments and maintain equipment; keep patient exam rooms clean
and orderly; dispose of contaminated items according to Franciscan Medical Group Exposure
Control Plan; anticipate Practitioner's needs for medications, supplies and equipment and plan
accordingly.
- Assist with diagnostic tests and procedures to appropriate level of training and established
procedures. Ensure patient privacy and comfort during the exam; instruct patients in the collection
of samples and other tests.
- Actively participate in continuing education and meetings; participates in committees as
requested; and participants in professional development activities and maintains professional
affiliations.
- Triages and responds to patient telephone call using approved protocols; ensuring documentation
of the phone call meets standards.
- Exhibits and adheres to CHI Franciscan Health’s Core Values of Reverence, Integrity,
Compassion and Excellence.
location(s).