seeking a dedicated and experienced Floor Manager to oversee daily mart operations and lead a team of 35 employees in a fast-paced retail environment. The ideal candidate will have a minimum of 5 years of experience in mart operations, floor supervision, and team management.
Key Responsibilities
- Lead, supervise, and motivate a team of 35 staff members to maintain productivity and service standards.
- Manage day-to-day mart operations while ensuring excellent customer service.
- Oversee inventory management, stock replenishment, and loss prevention processes.
- Prepare staff schedules and ensure smooth operational coverage during peak hours.
- Enforce health & safety standards and maintain compliance with company policies.
- Resolve staff and customer conflicts professionally and efficiently.
- Monitor sales performance and implement strategies to improve operational efficiency and revenue.
- Utilize ERP systems, WMS, and sales analytics tools for inventory and logistics management.
- Coordinate resource allocation and operational workflows effectively.
- Maintain incident reports and oversee help desk/ticketing systems for operational support.
- Conduct staff training sessions on operational procedures, systems, and workplace safety.
- Ensure compliance with company standards and industry regulations.
Required Skills & Qualifications
- Minimum 5 years of experience in mart/floor operations and supervisory management.
- Strong leadership, communication, and conflict-resolution skills.
- Hands-on experience with ERP systems, warehouse management systems (WMS), and inventory control.
- Knowledge of project scheduling techniques such as CPM and PERT is preferred.
- Proficiency in tools such as SAP ERP, Oracle ERP Cloud, Microsoft Dynamics 365, and Microsoft Project.
- Ability to work in a fast-paced environment and manage multiple operational priorities.
Pay: Rs70,000.00 - Rs90,000.00 per month
Work Location: In person