Floor Supervisor - Paul Egypt

Floor Supervisor:

F&B | Front of the House:

Floor Supervisor to join our dynamic F&B team. This role is key to ensuring smooth daily restaurant operations while maintaining the highest brand standards and delivering an excellent customer experience.

Key Responsibilities:

• Oversee day-to-day floor operations, including opening and closing procedures
• Welcome and assist guests, ensuring high levels of customer satisfaction
• Supervise and follow up on staff performance and adherence to SOPs
• Handle customer billing and resolve complaints professionally
• Support monthly inventory counts for restaurant equipment
• Ensure proper grooming, uniform, and hygiene standards at all times
• Assign tasks, monitor quality and performance, and provide on-the-job training
• Actively contribute to achieving operational targets and business goals

Requirements:

• Technical degree in Food & Beverage or Hospitality Management.
• 3–4 years of experience in F&B operations.
• At least 1 year in a supervisory role.
• Strong customer focus, leadership, and team management skills.