Flow Analyst

Support Center - Irving

The Flow Analyst is an individual contributor role supporting the Integrated Product Flow team in delivering a customer-first strategy that ensures the right product is in the right place at the right time. This role partners cross-functionally with Merchandising, Inventory Management, Supply Chain, and Store Operations to support on-time product delivery and execution of operational plans.

This position is ideal for a professional with strong analytical, organizational, and communication skills who is interested in retail operations, supply chain, and data-driven decision-making.

Major Activities

Support Strategic Priorities

• Assist in the execution of Sales & Operations Planning (S&OP) processes, including data preparation, tracking milestones, and documenting outcomes
• Provide input on key decisions or overall S&OP strategy
• Support inventory flow planning, seasonal/holiday execution, and operational readiness activities
• Maintain and update operational playbooks, tools, and trackers to support consistent execution
• Monitor key milestones and highlight potential risks to timelines or product availability
• Compile and analyze data to identify trends, gaps, and opportunities to improve product flow
• Support in the management of projects and provide strategy recommendations

Cross-Functional Coordination

• Partner with cross-functional teams including Merchandising, Inventory Management, Sourcing, Supply Chain, and Store Operations to support alignment on key initiatives
• Track deliverables and follow-up on action items to ensure deadlines are met
• Escalate risks or delays to leadership with supporting data and context
• Support communication of key updates, timelines, and priorities across teams

Create and Maintain Structure

• Maintain project plans, trackers, and documentation for S&OP and product flow initiatives
• Support meeting coordination, including agenda creation, note-taking, and follow-up actions
• Assist in managing expedite requests by gathering inputs, documenting needs, and tracking outcomes
• Prepare recurring reports, dashboards, and presentations for leadership review
• Ensure accuracy and consistency of data across tools and reporting
• Recommend and implement opportunities to improve product flow
• Design and build operational playbooks, tools, and trackers to support consistent execution

Data & Reporting

• Utilize Excel and reporting tools (e.g., Power BI) to analyze product flow performance
• Generate insights to support decision-making and continuous improvement
• Assist in building and maintaining dashboards to provide visibility into key metrics
• Identify trends through data analysis and recommend resolutions to gaps

Other duties as assigned

Minimum Qualifications

• Bachelor's degree or equivalent experience
• 2-4 years of experience in retail, supply chain, analytics, or related experience
• Strong proficiency in Microsoft Excel and PowerPoint
• Basic familiarity with data visualization tools (e.g., Power BI)

Preferred Qualifications

• Prior experience in retail, supply chain, logistics, or merchandising
• Experience working with large data sets and performing basic analysis
• Strong organizational and time management skills with attention to detail
• Ability to manage multiple priorities in a fast-paced environment
• Effective communication skills and ability to work cross-functionally

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com "and" Michaels.ca ."The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit" www.michaels.com .

At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit www.michaels.com .

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.

Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).