Providing technical guidance to clients and FM service providers for hard and soft services aligned with industry best practices and standards such as SFG20, NFPA, SBC, ASHRAE, CIBSE and BICSc.
Manage and support the project team, which includes FMMA engineers, QHSE specialists, soft service specialists, and document control personnel.
Identify the service delivery gaps of the FM service provider and develop an improvement plan to meet client expectations.
Manage the facility management service provider on behalf of the client, including but not limited to performance evaluations, technical guidance, gap analysis, O&M monitoring, training, and cost control.
Lead a detailed asset condition survey to estimate replacement costs and develop tender documents for asset replacement.
Support client for tender stage support, document review, installation inspections, T&C witnessing and taking over the assets.
Develop and support the project team in developing facility management policies, procedures, and other ad hoc documents for the client.
Evaluate the technical and commercial documents from the FM service provider and the client.
Manage VVIP sites and maintain standard facilities management operations and maintenance.
Develop and implement facility management strategies that align with client objectives and industry best practices.
Build and maintain strong relationships with clients, understanding their needs and delivering tailored solutions.
Conduct training sessions for clients and FM service providers' staff on best practices and standards in facility management.
Assist the soft service specialist in implementing best practices and standards for pest control, landscaping, and housekeeping.
Ensure the service provider follows the contractual clauses and statutory requirements and provides recommendations.
Technical expertise in mechanical, electrical, plumbing, civil and soft services.
Conduct comprehensive assessments of existing facilities and systems
Develop and implement safety protocols and emergency response plans
Identify opportunities for energy savings and sustainability improvements
Prepare reports and presentations for stakeholders.
Provide expert advice to clients regarding facility operations and management